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Merchant Card Analyst

3 months ago


Chicago, United States Compass Group USA Full time

Merchant Card AnalystClick Here to Apply OnlineJob Description Levy Sector Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryThe Role: Merchant Card Analyst With over 40,000 employees across 250 locations delivering $3 billion in revenue per year, Levy is responsible for millions of memorable guest experiences across some of the most iconic locations in the country. The role of Merchant Card Analyst is responsible for credit card MID boarding, escalating processing issues with the appropriate parties (locations, vendors, Ops finance). Primary liaison for financial services and acquiring banks for:Requesting MIDs.Card brand compliance.Technical problem resolutions.Manage portal to facilitate request to FreedomPay, FiServ, Shift4, etc.Prepare, review, and distribute customized financial reports by established monthly deadlines while ensuring for the quality, timeliness and integrity of data.Provide support for the monthly forecasts and annual budgets.Partners with peers in Compass Group to identify opportunities for collaboration and best practice sharing.Perform special projects, as required, to assist the department and the Company in achieving its goals and objectives.Analyze financial data to determine trends and determine future results.Serve as backup for daily bank file download.Serve as backup for retrieval requests and dispute chargebacks.Assist in Ad hoc reporting and projects as needed CompetenciesDemonstrate personal commitment to delivering an excellent serviceResponds positively and flexibly to customer needsRecognize when to escalate an issue for supportIdentify opportunities to improve efficiency of support to customers Experience3 years of related work experience Skills & Qualifications Bachelor's degree in accounting or finance preferredUnderstanding of PCI compliance, P2PEExperience with Microsoft suite of products with intermediate to advanced skills in Microsoft ExcelExcellent written and verbal skillsKnowledge of U.S. Generally Accepted Accounting Principles (GAAP)Experience with SAP a plusCurious about Life at Levy? Check it out: Levy Culture Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis. At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered. MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time Off PlanHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Levy maintains a drug-free workplace.