Current jobs related to Field Service Engineer - Seattle - IPSEN

  • Field Service Engineer

    5 days ago

    Seattle, Washington, United States IPSEN Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Ipsen. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing complex equipment at customer sites.Key ResponsibilitiesInstall and start up new equipment, or modify existing equipment to ensure proper operational functionality.Provide...

  • Field Service Engineer

    4 months ago

    Seattle, United States Park Place Technologies Full time

    Field Service Engineer The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Technologies. Specifically, the FSE responds to customers'...

  • Field Service Engineer

    4 months ago

    Seattle, United States Park Place Technologies Full time

    Field Service EngineerThe Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Technologies. Specifically, the FSE responds to customers'...

  • Field Service Engineer

    2 months ago

    Seattle, United States Carl Zeiss Meditec, Inc. Full time

    Job DescriptionJob DescriptionHow many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the...

  • Field Service Engineer II

    4 hours ago

    Seattle, Washington, United States RAYUS Radiology Full time

    Field Service Engineer IIRadiology equipment requires regular maintenance to ensure optimal performance. As a Field Service Engineer II at RAYUS Radiology, you will be responsible for performing routine preventive and corrective maintenance on diagnostic imaging equipment.Key Responsibilities:Perform routine and preventive maintenance and calibrations on...

  • Field Service Engineer

    1 week ago

    Seattle, Washington, United States Orion Talent Full time

    Job Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services for our proprietary Propulsion and Handling Systems and Equipment.Key Responsibilities:Provide technical troubleshooting, maintenance, and...

  • Field Service Engineer II

    4 months ago

    Seattle, United States RAYUS Radiology Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Field Service Engineer II to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Field Service Engineer II, you will...

  • Field Service Engineer 2

    5 days ago

    Seattle, Washington, United States Cynosure Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer 2 to join our team at Cynosure. As a key member of our service team, you will be responsible for providing technical support and repair services for our laser systems and medical devices.Key ResponsibilitiesPerform on-site repairs, testing, and calibration of laser systems and...

  • Field Service Engineer 65702

    4 weeks ago

    Seattle, United States Cephas Consultancy Services Private Limited Full time

    Job DescriptionJob DescriptionPositions:& 1& Full TimeExperience1 – 30 YearTerm: PermanentExperience: 10+ YearsGreat opportunity to join one of the leading third-party medical imaging parts and service organizations in the U.S. WIth over 150 engineers trained on multi-vendor platforms and modalities you have the opportunity to grow you career with a...

  • Field Service Engineer 2

    1 day ago

    Seattle, Washington, United States Cynosure Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer 2 to join our team at Cynosure. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers in the medical aesthetics industry.Key ResponsibilitiesRepair, test, calibrate, and install laser systems, sub-systems, and/or...

  • Field Service Engineer

    2 weeks ago

    Seattle, United States Orion Talent Full time

    Description Position Details:•Title: Field Service Engineer•Locations: •New Orleans, LA •Galveston, TX•Seattle, WA / Pacific Northwest•Travel: These are high travel positions that will require travel in segments of anywhere from a couple of days in length to several weeks (for large installation / commissioning projects), primarily throughout the...

  • Field Service Engineer

    1 month ago

    Seattle, United States Makino Full time

    Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they...

  • Field Service Engineer

    6 days ago

    Seattle, Washington, United States Orion Talent Full time

    Job Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services for our proprietary Propulsion and Handling Systems and Equipment.Key Responsibilities:Provide technical troubleshooting, maintenance, and...

  • Field Service Engineer

    2 weeks ago

    Seattle, United States Orion Talent Full time

    Description Position Details: •Title: Field Service Engineer •Locations: •New Orleans, LA •Galveston, TX •Seattle, WA / Pacific Northwest •Travel: These are high travel positions that will require travel in segments of anywhere from a couple of days in length to several weeks (for large installation / commissioning projects), primarily throughout...

  • Field Service Engineer

    6 days ago

    Seattle, Washington, United States Rigaku Americas Full time

    Job SummaryRigaku Americas Corporation is seeking a skilled Field Service Engineer to perform planned maintenance on TXRF, XRF, and XRD instruments. This role involves installation, maintenance, and repair of analytical X-ray equipment, X-ray HV power supplies, X-ray detection devices, automation devices, CCD cameras, cryogenic equipment, and other related...

  • Field Service Engineer

    2 weeks ago

    Seattle, Washington, United States Orion Talent Full time

    Job Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for servicing and maintaining our proprietary Propulsion and Handling Systems and Equipment onboard ships.Key Responsibilities:Provide technical support on Dynamic Positioning Systems, Company...

  • Marine Field Service Engineer

    2 months ago

    Seattle, United States Garmin Full time

    Overview We are seeking a full-time Field Service Engineer - Marine near our Seattle, WA location. In this role, you will be responsible for providing installation, technical support and training on Garmin and Fusion Entertainment Marine products to boat OEMs (Original Equipment Manufacturers), OEM dealers and installation dealers. Essential Functions Become...

  • Field Service Engineer 2

    1 week ago

    Seattle, Washington, United States Cynosure Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer 2 to join our team at Cynosure. As a key member of our service team, you will be responsible for providing technical support and repair services for our laser systems and medical devices.Key ResponsibilitiesRepair, test, calibrate, and install laser systems, sub-systems, and...

  • Field Service Engineer

    2 weeks ago

    Seattle, Washington, United States Orion Talent Full time

    Job SummaryOrion Talent is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the maritime industry.Key ResponsibilitiesProvide technical support and maintenance services to clients in the maritime industry.Work with...

  • Field Service Engineer

    2 weeks ago

    Seattle, Washington, United States IPSEN Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Ipsen. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing complex equipment at customer sites. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a...

Field Service Engineer

4 months ago

Seattle, United States IPSEN Full time

Job Type

Full-time

Description

Ipsen is a drug free workplace We Offer: Day 1 Benefits Generous 401k Match Paid Time Off Bonus Opportunity

Summary:

Plans and coordinates assignments as directed by the Regional Service Manager, this shall include installation and startup of new Customer equipment, upgrading existing equipment, troubleshooting technical problems, preforming scheduled maintenance and calibration services. Must be able to establish good working relationships with customers through positive results and to promote other service and part offerings on existing equipment including our ability to work on Brand X equipment eliminating future operational or service difficulties.

Essential Duties and Responsibilities include the following. Other duties may be Assigned at Managements discretion.

  • Installs and starts up new equipment, or modifies existing equipment at customer's facility to ensure proper operational functionality according to the equipment specification, and scope of work outlined in the Sales Order or Field Service work instruction.
  • Provides on-site technical assistance to help repair equipment, reviews equipment reports and documentation from the customer and other field representative's to aid in trouble-shooting equipment faults. Then tests and inspects equipment to determine root cause of the malfunction.
  • Analyzes results and makes a recommendation for repair or replacement of faulty components, or other corrective actions.
  • Coordinates problem solving activities through central support structure including, Tech Support, AMS Parts group, engineering, or customer service managers, to expedite required repairs.
  • Maintains records of customer site visits, and detail service reports of work performed on equipment. Reports are directed to the RSM and service administrator on a weekly basis.
  • Analyzes reports of technical problems to determine trends of faulty designs, (design, production, service, maintenance processes) and makes recommends for modifications to eliminate reoccurring problems.
  • Provides a communication link between the Customer and the RSM to ensure that expedient and quality service is provided to the customer.
  • Upon assignment of new projects, the FSE will reviews project scope of supply and the budget allowance and work within the allocated parameters. If an issue arises they must be reported to the RSM immediately.
  • During slow or open time, the FSE engineer will schedule courtesy customer visits to inspect equipment and advise customers to any potential service needs.
  • Develops and conducts customer training on the equipment in a safe manor covering both the equipment and related components.
  • Demonstrates advanced concepts while promoting an environment that encourages questions and involvement for trainees, team members and customers.
  • Works with FSE to train on required skillsets by: utilizing training handouts or bulletins based on field investigations, engineering changes, and overall knowledge of products and company offerings. When possible, shadowing to accomplish on the job execution of training activities.
  • Utilizes any open or indirect time to prioritize any potential training with the FSE.
  • Works with RSM and FSE to schedule any open time for continuous training via shadow on job training.
Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
  • Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Project Management - Develops project plans; Communicates changes and progress; Completes projects on time and budget.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills;
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
  • Judgment - Supports and explains reasoning for decisions; Makes timely decisions.
  • Planning/Organizing - Uses time efficiently; Organizes or schedules other people and their tasks.
  • Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Mentor Training- Demonstrates Strong technical and training knowledge as it relates to guiding new hires through the various SOW they will be expected to support, conducts training of FSE with respect and patience.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education and/or Experience: High School Diploma or GED equivalent required. Two year college or Tech School; or two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to calculate figures and amounts, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry, service area, volume and pressures. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations

where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have basic knowledge of Database software; Internet software; and Spreadsheet software, and Enhanced knowledge of PLC programs, RS Logics and Wonderware. Electrical Skills Ability to install troubleshoot and repair simple and complex electrical circuits. Ability to document changes to an electrical circuits and ability to read Electrical drawings. Mechanical Skills Has skills required to oversee and conduct installation of complex equipment as well as troubleshoot and repair using the correct tools necessary to prevent damage to personnel or equipment. Ability to perform PM work on pumps, motors and valves.

Other Qualifications Must have a current, valid driver's license and service automobile insurance coverage as stated in the Ipsen Travel Policy. Position required travel up to 90% of time, mostly domestic with occasional international.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.