NOC Microsoft Remote Support Manager

2 weeks ago


Chantilly, United States CareerBuilder Full time

Location : Chantilly, VA /

Salary : $65,000 to $85,000.
NOC Microsoft Remote Support Manager

We are seeking a NOC Microsoft Remote Support Manager to oversee the systems support of hosting and cloud services.
We have a position open for a NOC Microsoft Remote Support Manager to provide Tier II support for Windows and VMware client systems, remotely, in a team environment. The Microsoft Remote Support Manager will be a Team Lead within the Hosting & Cloud Services Team. The Microsoft Support Manager will be joining a 100 person 30 year company, that is a leader in the mid-market and enterprise Hosting, Storage and Application Management in the Cloud.
Extensive experience with Windows Server and VMware
Responsible for remoting in to servers and building new hardware (Windows and VMware serves)
Building of host servers and assist in set-up of networking and firewalls
Work closely with customers during the on-boarding process to get them seamlessly setup on the cloud.
Troubleshoot issues and support customers through phone and ticket queue support systems.
Provide Tier I and II support to end users remotely
Research, evaluate, recommend, and implement tools, and solutions that help to improve the efficiency and reliability of our operations.
Opportunity Location

Chantilly, VA
Proposed Salary

$65,000 to $85,000.
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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