IT Support Specialist
4 weeks ago
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**IT Support Specialist**
Edmond, OK / Digital Technology IT / Full-Time The IT Support Specialist works to diagnose, troubleshoot, and resolve technical support issues for Life.Church staff and ministries.
The Life.Church Information Technology Team leads behind the scenes to equip Life.Church with technical resources to fulfill our mission and connect even more people to Jesus. We are looking for a customer service guru who knows his or her way around Windows and Apple environments. If serving others fills your tank, you might be right for this position. Continue reading for more details. **Who you are:**
+ Someone who enjoys working in a team environment and want to help those around you
+ Great at simplifying complicated issues and creating training resources
+ Proactive, flexible, and effective at prioritizing tasks
+ Experienced supporting both Mac and Windows platforms, as well as a working knowledge of Microsoft Office Suite, and other software such as Dropbox, Dialpad, and Video Conferencing
+ Serve as the first point of contact for staff seeking assistance
+ Provide excellent customer service to Life.Church staff and volunteers, updating them on the status of their requests
+ Learn new applications and stay up-to-date on technology trends
+ Receive and analyze end-user feedback to determine the appropriate course of action
+ Recruit and lead volunteers for IT Support serving opportunities
+ Provide weekend on-call support on a rotating basis
+ Youve had previous IT experience including working support desk
+ You can hold a conversation using music lyrics
Work Perks: When you join the Life.Church team, our prayer is that your family will be closer, your leadership will be sharper, your finances will be stronger, your faith will be deeper, and your heart will be larger. And while the biggest perk to working at Life.Church is doing work that makes an eternal difference, you'll find that's not the only benefit we offer:
Flexible Work Arrangements Generous and immediate time-off Industry-leading medical, dental, and vision coverage Unparalleled employer 401K contribution match Childcare benefits Casual dress code Professional development funds
Learn More: Learn more about what its like to work at Life.Church: . To view the expectations and responsibilities of this role, please . This role is located at Life.Church Central Offices in Edmond, OK.
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