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Main Bank Cashier

2 months ago

Albuquerque, United States Laguna Development Corporation Full time

Position Title: Main Bank Cashier

Department: Cage

Employment Classification: Non-Exempt

Position Summary/General Description:

A Main Bank Cashier is responsible for distributing money/chips to internal departments and performing a variety of cashiering duties that include reconciling and verification of incoming and outgoing money/chips.

Expectations:

Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.

Act as a role model within and outside the casino.

Maintain a positive and respectful attitude toward customers and co-workers.

Consistently reports to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

Adhere to departmental standard operating procedures, safety rules and health regulations, and Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority rules and regulations.

Maintain strong knowledge of the cage procedures in a large-scale operations including, but not limited to: receive and accurately verify large amounts of money/chips, prepare paperwork in a timely and accurate fashion, reconcile and balance main bank, maintain accurate records, reconcile variances, and accomplish all tasks as appropriate.

Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).

Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests).

Maintain strong knowledge with money handling, counting, and complex mathematical skills

Perform drop, replenish and balance all ATMs and ticket kiosk machines.

Performs kiosk drop and count procedures in accordance with gaming and company regulations and departmental policies.

Transport kiosk cassettes.

Loads and unloads kiosks as required to include processing and generating tickets and reports.

Participates in the cassette currency loading and sealing.

Handles pit fill/credits with ease, and cooperates with team members within the department, as well as with other departments.

Sorts and bags loose coins and bundles paper money.

Request supervisor assistance when needed.

At all times maintain a courteous, positive, and professional working relationship with all LDC personnel and the general public (e.g. clients and vendors).

Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.

Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.

At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).

Perform additional duties and responsibilities as necessary or assigned.

Education & Experience

High School diploma or GED Certification preferred.

(6) months cash handling experience preferred.

Licensing & Certification:

None.

Computer Equipment, Software, Machinery:

Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.),

Experience operating counting equipment (money sorters/counters, 10 key calculators).

Essential Physical Requirements:

The job requires the ability to hear, stand, see and repetitively use hands 51-100% of the time.

The job requires the ability to reach overhead, talk, turn/twist, walk, push/pull, carry, lift, slide and transfer 1-50 lbs., 25-50% of the time.

Essential Mental Demands:

The job requires the ability to problem solve, organize, read and perform math skills 51-100% of the time.

Supervisory Responsibilities:

None.

Work Environment (inside/outside):

The job is performed indoors with exposure to confined areas and occasional exposure to hot/cold temperatures.

Other Requirements:

Obtain and maintain a gaming license through the Pueblo of Lagunas Gaming Control Board.

Comply with LDC and the Federal Government Bank Secrecy Act by acquiring and/or maintaining a Title 31 Certification.

Must pass a pre-employment alcohol/drug screening and cashiers test.