Account Manager
4 weeks ago
The Account Manager in Goleta, CA, US acts as a facilitator to promote and strengthen customer relations in order to maximize Impulse's profitability. This requires developing relationships with important contacts and ensuring that the customer has a positive, rewarding experience with Impulse.
Responsibilities
•Fostering relationships with designated customers
•Establishing and implementing strategies for accounts
•Taking orders and handling cancellations
•Executing marketing initiatives for customers
•Participating in product adoption activities and Impulse-sponsored events
•Leading quarterly account reviews with service assessments
•Making planned customer visits
•Handling tickets and tasks
•Checking in with customers who experienced dissatisfaction
Qualifications
•Hold a college degree in a related field
•Preferably possess at least two years' experience in sales and account management
•Proven track record of success in cultivating and nurturing customer relationships
•Outstanding oral and written communication abilities
•Legally allowed to work in the US while performing duties in an office environment
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