Modernization Project Manager
2 weeks ago
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Maximus is currently hiring for a Modernization Project Manager. This role will oversee all aspects of daily operations for a child support or child welfare program modernization consulting project, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing, and compliance with internal and external requirements.
Primary Responsibilities:
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies
Manage direct reports and the cost- effective operation of all project tasks
Manage subcontractors that provide services to a program
Collaborate with other Managers to ensure effective coordination of activities
Develop and implement operational policies and procedures in collaboration with other key stakeholders
Establish and maintain effective relationships with clients and other external entities
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance
Monitor performance against key indicators established internally or by the clients
Develop solutions to issues or complex problems
Develop performance goals and objectives for staff, and monitors achievement of those goals
Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives
Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results
Establish and assure adherence to budgets, schedules, work plans, and performance requirements
Regularly interact with senior management or executive levels on matters concerning projects and/or clients
Ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship
Establish operational objectives and work plans and delegates assignments to subordinates
Senior management review objectives to determine success of operation
Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect
Manage activities of a program modernization project
Subject matter expertise and at least 5 years’ experience in either the Child Support Program or the Child Welfare Program
Experience with a states’ child support or child welfare program modernization project
Knowledge of the systems development life cycle (SDLC) for large system projects
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