Account Manager
2 weeks ago
Maintain all levels of relationships with current and potential customers through assessment of customer product needs and requirements to achieve budget sales. Protect existing account base while introducing and promoting new products to attract new business. Provide feedback to marketing, applications, product development, and business units on sales and product trends along with customer preferences.
Key Duties & Responsibilities:
- Plans, schedules, and makes regular face-to-face sales meetings to assigned accounts and territory prospects. Arranges meetings for various company professionals to provide multi-level support and relationships.
- Communicates the results of calls and meetings promptly via CRM.
- Develops sales strategies and sales budgets for assigned territory/accounts. Regularly reviews and provides reports on progress against the sales budget.
- Communicates and maintains accurate customer forecasts for product usage.
- Coordinates sales efforts to ensure effective sales service, customer relations, and administrative needs. Investigates customer complaints and assures prompt, effective solutions. Responds to customer inquiries for samples, technical data, and support. Responds to customer inquiries on the use and application of products.
- Obtains and reports marketing data for the successful achievement of business objectives and strategies. Monitors trends, competitive activity, product development, and market penetration. Recommends course of action to prevent the loss of existing business.
- Independently identifies customer needs and works closely with Marketing, Product Development, and other departments/staff to deliver marketable products in concert with customer needs. Makes decisions on products to demonstrate to customers.
- Continuous search for new potential accounts as a means for increasing sales in assigned territory (including cold calls to potential customers).
- Remains current in necessary training programs according to the official company training matrix.
- Perform other duties as required.
- Results-oriented and self-driven with a high sense of urgency
- Sound analytical and problem-solving skills
- Strong verbal and written communication and presentation skills
- Strong organizational skills and ability to multi-task
- Computer Skills: Microsoft Word, Excel, PowerPoint, etc.
Minimum Requirements:
- Bachelor's degree in Food Science, Chemistry, Business, or similar field required
- Minimum of 5 years of experience in the food and beverage industry with a focus on beverages
- Prior flavor & ingredient sales experience a plus
- Polished customer relations and sales skills and ability to quickly establish strong working relationships
- CRM proficiency
- 60% travel minimum expected
- Medical, Dental, Vision, and Prescription Drug Insurance effective on the first of the month following start date
- Health and Wellness Incentives
- 10 Days of PTO
- 9 Paid Company Holidays
- 5 Personal Days
- 401(k)
- Health Savings Account (H.S.A.)
- Long-Term and Short-Term Disability
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Employee Assistance Program (EAP)
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