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  • Telecommunications Analyst-III

    4 weeks ago

    Madison, United States Serigor Inc Full time

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  • Telecommunications Analyst-III

    3 months ago

    Madison, United States Serigor Inc. Full time

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  • Quality Assurance Analyst III

    2 weeks ago

    Madison, United States Goli Tech Full time

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  • Quality Assurance Analyst

    1 week ago

    Madison, United States Novalink Solutions LLC Full time

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    Madison, United States Novalink Solutions LLC Full time

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  • Sr. Analyst, FP&A

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    3 days ago

    Madison, United States UW Health Full time

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  • Security Analyst-III

    3 months ago

    Madison, United States Serigor Inc. Full time

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  • Quality Assurance Analyst

    1 week ago

    Madison, United States Codeworks IT Careers Full time

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  • Quality Assurance Analyst

    1 week ago

    Madison, United States Codeworks IT Careers Full time

    We have an opening for a Quality Assurance Analyst that is a resident of Wisconsin. The initial duration is to 6/30/25 with extensions expected. Required to pick up computer at Madison office on first day and then work remotely from your Wisconsin residence.Pay rate is $30/hr with no holiday or vacation pay. Benefits include health, dental, vision insurance...

  • SR Financial Analyst

    1 month ago

    Madison, United States Oakwood Village Full time

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    1 month ago

    Madison, Wisconsin, United States University of Wisconsin Hospitals and Clinics Authority Full time

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  • SR Financial Analyst

    3 months ago

    Madison, United States Oakwood Village Univ Woods Homes, Inc. Full time

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  • SR Financial Analyst

    4 months ago

    Madison, United States Oakwood Village Full time

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  • SR Financial Analyst

    3 months ago

    Madison, United States Oakwood Village Univ Woods Homes, Inc. Full time

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  • SR Financial Analyst

    5 days ago

    Madison, United States Oakwood Village Full time

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  • Omnichannel Marketing Analyst

    5 days ago

    Madison, United States Grand Leisure Corporation Limited Full time

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  • Senior Growth Analyst

    3 weeks ago

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  • Omnichannel Marketing Analyst

    1 month ago

    Madison, United States Grand Leisure Corporation Limited Full time

    We're looking for an ambitious, energetic Omnichannel Marketing Analyst to join our rapidly growing team at Grand Leisure, an industry-leading supplier of outdoor patio furniture, accessories, and solar lighting in the North American mass retail market. With U.S. headquarters located in Madison, Wisconsin, we are a small(ish) team of sales, design, and...

Analyst III/ Sr Analyst, Retail Ops

2 months ago

Madison, United States Constellation Energy Corp. Full time

PRIMARY PURPOSE OF POSITION Constellation is seeking a qualified professional with proven experience and results to join our Retail Operations team as a Senior Analyst. The Senior Analyst is responsible for leveraging subject matter expertise in the daily execution of their team's work processes, for handling complex issues and escalations, and for exceptional communication and change management both within their work group and with internal and external stakeholders. The Senior Analyst is also responsible for driving process improvement and system enhancements, often collaborating with project groups, Information Technology and cross-functional teams. PRIMARY DUTIES AND ACCOUNTABILITIES Ensure Effortless Customer Experience Performing Operational Duties (Operational Excellence): Responsible for one or more of the following functions of the order to cash process: managing data used to ensure competitive pricing and accurate billing for customers while minimizing risk to Constellation; enrolling customers with the utility to ensure they have power or gas when needed; processing contracts and/or confirms to ensure SOX compliance; managing customer payments to ensure accurate posting of cash to customer accounts and accurate revenue recognition; timely 3rd party payments; address internal/external customer inquiries timely and accurately; vendor and system support. Cross Functional Communications(Operational Excellence): Review and communicate issues to team members, leads, management and stakeholders with emphasis on customer information and system and process improvement opportunities. Initiate and foster collaboration with team members to ensure seamless customer support and knowledge transfer. Proactively communicate workflow system or process concerns to avoid or fully remediate issues that cross multiple groups. Adopt, support and promote change management activities. Interface with internal and/or external customers in handling and resolving inquiries as needed. Projects, Improvements, and Innovation(Process Improvements/Projects): Proactively challenge the status quo to automate and improve processes through innovation by creating and/or leveraging new technologies or work processes, with focus and intent on implementing their sustainable solutions. Leverage subject matter expertise in working with project groups, Information Technology and cross-functional teams for key deliverables. Identify and create business requirements for enhancements to systems and existing processes, based on understanding and evaluating business needs. Develop test scripts for business processes, system enhancements and bug fixes as needed. Problem Solving and Issue Resolution (Problem Solving/Analytics): Exercise independent judgment, analytical abilities, and leverage subject matter expertise to investigate discrepancies in work processes. Take necessary actions to resolve issues, including working with other functional teams as needed. Compare and evaluate alternatives, using discretion to select and execute appropriate course of action to fully resolve customer issues (such as courtesy credits), working with other functional teams and leveraging alternate technologies as needed. Comprehension/Adherence of Policies and Controls (Operational Excellence): Maintain an understanding of business, contractual, regulatory, and market policies/tariff and ensure assigned workflow processes are aligned. Ensure that all Sarbanes-Oxley ("SOX") Key Controls and other company policies are followed. MINIMUM QUALIFICATIONS: Sr. Analyst Bachelor's degree with 3+ work experience required; or 6+ years combination of education and relevant work experience Advanced skills with Microsoft Office applications (Word, Excel, PowerPoint and Access) Ability to communicate effectively and professionally with internal and external parties as required Can obtain and analyze data independently and can reason through complex scenarios to suggest course of action or remediation Effectively communicate with, develop and maintain professional relationships with internal and external customers Excellent attention to detail knowing others will depend on it being correct Works independently and as a team member Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload Adapts to changing markets, systems, and processes Works in tight deadlines and shifting priorities but continues to be organized and methodical Proactively seeks out and identifies root causes and facilitates issue resolution MINIMUM QUALIFICATIONS: Analyst III Bachelor's Degree + 2 yrs work experience required; or 6+ yrs combination of education and relevant work experience Advanced computer background/experience, including Microsoft Office Applications (Word, Excel and PowerPoint) Ability to communicate effectively and professionally, with internal and external parties as required. Established analytical and problem-solving skills. Customer service orientation, serving internal and external clients. Excellent attention to detail. Capable of working independently and as a team member. Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload. Ability to adapt to changing markets, systems, and processes. Ability to obtain and analyze data with general supervision and can reason through scenarios to suggest course of action or remediation. Has acquired a high-level understanding of the group's overall processes, with process improvement in mind. (Challenge the status quo)

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