Customer Service Representative

18 hours ago

Kansas City MO United States QC Holdings, Inc. Full time

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

This position will be located at Store 3253, 4331 N Chouteau Trafficway, Kansas City, MO 64117.

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills We offer premium pay for bi-lingual skills.

As a Customer Service Representative you will:

Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off

As a Customer Service Representative you will need to bring:

Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 18 years of age
Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

This is a full time entry-level position that has great potential for the right person We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills

QCHI / LendNation is an Equal Opportunity Employer

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