Sales Manager

3 weeks ago


Chicago, United States Swissotel Full time

Job Description WHAT YOU WILL BE DOING: You are competitive and a natural people person, passionate about selling incredible experiences. You love networking and especially the thrill of exceeding goals. Reporting to the Director, Group Sales, the Sales Manager is responsible for driving both new and repeat business at the hotel. Responsible for booking25-2999 rooms on peak Confirm and review function details with clients prior to arrival Meet clients prior to departure to ensure all details of the contract were delivered and solicit any future business Meet quarterly and annual sales revenue goals Thrive within established booking parameters to negotiate new business Maintain growth of existing accounts Partner with all hotel departments assuring a flawless customer program, specifically Event Services, Banquets, Culinary,and Front Office Obtain rooming list details and request deposits where applicable Establish parameters and negotiate prices, confirming by written contracts. Ensure all details of the contract are delivered and guests depart satisfied Maintain positive relationships with all guests, vendors, colleagues and global sales network Solicit group and banquet business through action plan execution Participate in customer and promotional events within the hotel and trade related organizations Maintain accounts, contact, activity and business details within the appropriate PMS applications Prepare weekly, monthly, quarterly and annual reports, as required Balance operational, administrative and colleague needs Follow departmental policies and procedures Follow all safety policies Any other tasks that may be assigned



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