Customer Service Representative, Part Time

2 weeks ago


Hopkinton, Iowa, United States Middlesex Savings Bank Full time
Job Summary

The Customer Service Representative is a key representative of Middlesex Savings Bank, promoting the bank's core values and mission through exceptional customer experience and operational excellence. As a vital part of our team, you will be responsible for delivering top-notch service to our clients, handling financial transactions with precision and care, and fostering a positive banking environment.

About Us

Middlesex Savings Bank is a leading community-based bank dedicated to providing unparalleled customer service, innovative financial solutions, and a commitment to community development.

Compensation and Benefits

We offer a competitive salary range of $35,000-$45,000 per year, depending on experience, as well as a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.

Job Responsibilities
  • Provide exceptional customer service, responding promptly to client inquiries and resolving issues in a professional and courteous manner.
  • Process financial transactions, including deposits, withdrawals, and transfers, with accuracy and attention to detail.
  • Foster a positive banking environment, promoting a culture of respect, diversity, and inclusivity.
Requirements
  • Bachelor's degree in Business Administration or related field, or equivalent work experience.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse groups.
  • Strong analytical and problem-solving skills, with ability to navigate complex financial systems.
What We Offer

Middlesex Savings Bank offers a dynamic and supportive work environment, opportunities for career growth and development, and a commitment to making a positive impact in our community.



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