Datacenter Support Engineer
1 month ago
Location: Raleigh, NC onsite
Type: Full time/Permanent only
Relevant Experience(in yrs) 8-10 Years
Technical/Functional Skills
- Asset management and equipment knowledge of computer room hardware, power, and cooling including working knowledge of cabling or fiber standards, vendors, electrical power balancing, and the ability to use facility tools.
- Ability to preserve confidentiality of information.
- Ability to work weekends, evening hours, or extended days as operational needs dictate.
Experience Required
Datacenter Support - In person smart hand support. Installation, Rack and Stack of equipment's, vendor Management.
Roles & Responsibilities
Facility Maintenance - Designs, implements, and manages the physical placement of technology to maximize floor space, interconnectivity cabling, and power.
Recommends plans that support server room needs.
Liaises with Corporate Real Estate concerning communication, coordination and planning of server room electrical, HVAC, lighting, fire protection, leak detection, and other building facility needs as appropriate.
•Space Planning - Ensures data center facilities and server rooms are physically functional and that space is efficiently utilized.
Manages the placement of technology and equipment that maximizes floor space.
Maintains and updates current schematics or inventories of server room space, including racks, cables, power feeds, hardware, etc.
•Operations Support - Provides continuous technical support for the data center.
Maintains operations including, but not limited to: direct customer and peer interface, vendor management, asset management, operational reliability and predictability, project support, administrative support, shipping
and receiving coordination, and audit compliance.
•Coordination - Serves as the point of contact and coordinator for all site activities.
Works closely with data center management and stakeholders on issues, updates, and non-intrusive maintenance windows or server room changes.
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