Human Centered Design-Project manager

3 weeks ago

Hartford, United States Adameservices Full time

I dont need a PM....Part BA/Part UX Researcher/Marketing Analyst within Personal Insurance domain.

Design Strategist, Human Centered Design-

PM

6MO C2H -

Hybrid in Hartford, CT 3 Days a week preferred

or Remote

will be considered- EST/CST

You are fascinated and motivated by people and learning, and will bring that energy to lead the creation of new human-centered offerings as part of Personal Insurance’s New Ventures team. We’re on a mission to help people protect the things that matter most, and you will be responsible for discovering and developing opportunities to advance that mission. You’ll help us reimagine the ways in which we reapply strengths to create a vision for future growth.

You will manage human centered design initiatives as the lead facilitator on internal venture teams and key contact for external partners. From scoping and planning to synthesis and storytelling, you will steer teams at various stages of innovation projects: uncovering needs and insights, rapidly prototyping new concepts, identifying assumptions, and experimenting with real world offerings. With design thinking, you will guide teams in reframing their view of the status quo to unlock new potential.

You value and seek out diverse perspectives from potential customers, teammates, and experts. You are a listener and synthesizer.

Primary Job Duties & Responsibilities

Serves as the lead for new venture building initiatives through human centered design; facilitates internal teams and manages external partners. Plans, conducts, and analyzes primary user research. Conducts secondary and competitive research and analysis when appropriate. Navigates ambiguity and reduces risk through rapid experimentation to inform assumptions. Helps to create a dynamic team environment by fostering empathy, collaboration, experimentation, agility, and vigorous inquiry , while maintaining high expectations and attention to detail. Oversees delivery of artifacts that include innovation platforms, user insights, concept prototypes, and investment pitches within project timelines and budgets. Performs other duties as needed to advance innovation efforts. Helps to create and evolve design principals, and best practices that account for user needs and context, while reinforcing brand values.

Education, Work Experience, & Knowledge

Bachelor's degree in a related field preferred. 5-7 years of experience advocating for users at an organizational level with P&C Insurance preferred/Insurance Domain Required. 5 years of product/UX research/UX project management experience required. 2 years of experience managing others and/or project teams preferred. Experience working with UX/Human Centered Design and/or Agile teams preferred.

Job Specific Technical Skills & Competencies

Outstanding communication, organization, time management and interpersonal skills. Familiarity with a wide range of innovation methods and tools, ability to determine or develop appropriate method for a given need. Experience in study design, scoping, conducting user research, and analysis. Proven ability to instill empathy as a core value within an team's culture.

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