Store Lead

3 months ago


Houston, United States Shoe Carnival Full time

** Store Lead**

* 13784 Northwest Freeway, Fairbanks / Northwest Crossing, Houston, Texas, United States, 77040

**Description:**

The Store Lead position oversees a specific area(s) of the store such as Women's, Men's, Children's, or POS and is responsible for overall department standards and work plans.

* Greets and interacts with customers using Total Customer Service Standards.

* Follows Loss Prevention guidelines to deter theft and manage mismates.

* Manages aisle maintenance and product displays; assists in unloading trucks, floor moves, merchandising and freight plans, pricing, promotional displays and store housekeeping.

* Assists in training for consistent application of standards, product placement and/or cash handling to include collecting payments, and processing returns and exchanges.

* Provides overrides, performs safe and till counts, and reconciles cash settlements upon completion of cash office training.

* Delegates tasks to associates, oversees work assignments, and communicates department successes and opportunities.

**Requirements:**

* Customer focused, excellent communication and listening skills, ability to learn and execute the concept.

* Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.

* Ability to work flexible schedules including nights, weekends, and holidays.

* One year of customer service and previous cash handling experience preferred.

* Must be at least 16 years of age.

**Total Rewards:**

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

* Competitive Pay

* 401(k) Retirement Plan

* Employee Stock Purchase Plan

* Employee & Family Discounts

* Relocation Opportunities

We are remodeling Hours for this temporary position are from 10:00pm - 7am. Description: This is a temporary position to assist our store during peak seasons. The position will not exceed 14 days in length and is a great way to gain retail e... Description: The Store Lead position oversees a specific area(s) of the store such as Women's, Men's, Children's, or POS and is responsible for overall department standards and work plans. Greets and interacts with customers using Total Cu... Description: This is a part-time position. The Shoe Carnival Store Associate assists customers with selecting and purchasing merchandise and offers a Surprise in Store through excellent customer service. Greets and interacts with customers ... Description: The Sr. Manager -- Digital Development is responsible for the overall team delivery of the architecture, design, development, quality assurance, and support for all web and mobile technologies. This position will work with cross-fu... Description: This is a part-time position. The Shoe Carnival Store Associate assists customers with selecting and purchasing merchandise and offers a Surprise in Store through excellent customer service. Greets and interacts with customers ... Description: The Assistant Store Manager assists with the daily operations of the store and carries store keys to perform opening and closing responsibilities. Demonstrates Total Customer Service Standards and leads by example. Follows Loss Pr...


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