Customer Service Rep

4 weeks ago


Holland, United States CareerBuilder Full time

About us

We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Group Summary

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

JOB SUMMARY:

As an Injection Molding Process Engineer, you will have the opportunity to contribute significantly to part and tool design, shape new product launch processes, and drive continuous improvement through scientific injection molding principles. Your analytical abilities will be crucial in advancing our commitment to quality and efficiency. Lead the qualification of new tooling and established molding process parameters using techniques like DOE, SPC, etc. Spearhead standardization efforts for molding process limits through data analysis to minimize defective products. Conduct process improvement initiatives focused on cycle time reduction, material conversion, and statistical capability enhancements. Finally you will provide engineering support to molding technicians.

ESSENTIALJOB

DUTIES

AND

RESPONSIBILITIES:
Lead in developing robust baselines for all new tools until the tooling has been approved and verified that it can produce parts at cycle and established targets for OEE. Maintain a tracking document for each tool on status of Launch readiness working closely with the tooling engineers.
Responsible for the daily activities of the technical aspects of the molding processes to ensure that a controlled process is being run and that overall safety practices are being followed.
Develop and train team on proper start-up, shutdown, Purging and troubleshooting procedures and ensure they are being followed.
Support Continuous Improvement by suggesting longer term processing solutions that will reduce costs by way of improved scrap rates and Increase efficiency.
Ensure all processes are running to baseline and that any changes are properly evaluated and documented with the appropriate change forms.
Develop and or modify WI, Procedures and Forms for Molding process.
Work with the Operations group to understand focus areas for processing efforts.
Interact with the Quality Group, as necessary, to understand the acceptable level of part quality.
Take direction from Supervisor as it relates to production requirements and Priorities.
Step up and assist Production in any way possible when needed. (Start-ups, Mold changes as required.)
Improve the equipment and processes to meet or exceed current or future business capacity.
Preventative maintenance program to be monitored and updated as required.
Ensure housekeeping and safety standards are maintained
Actively pursue opportunities and reduce cost & cycle times as per AAI yearly targets
Implement and drive Mafact system.
Complete any additional tasks requested by management.
Thorough understanding of molding processes. Min 8 years' experience as Process Tech.
Candidate must demonstrate a proven track record in performance and attendance in current position, (below 3 attendance points and below a written warning).
Aptitude for mechanical and electrical equipment
Ability to learn the fundamentals of process control and understand the importance of consistent application
Ability to troubleshoot and solve problems
Strong knowledge of industrial processes and machinery
Ability to learn and comprehend computer language
Self-motivated, ability to take initiative and follow through to job completion
Ability to communicate technically with various departments
Ability to work flexible hours/shifts
Update and maintain PFMEA and control plans.

REQUIREMENTS:

Bachelor's degree in Plastics Engineering or other Technical Engineering.
Thorough understanding of molding processes

PHYSICAL

DEMANDS:

Normal amount of sitting and standing; Ability to move around an office environment and on the production floor; Ability to work at a computer workstation; Ability to bend, twist, lift, reach. Required to carry out job duties and responsibilities in a work environment that may include, but is not limited to, varying levels of noise and/or temperature. Ability to lift max. 50lbs periodically.
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