Parts Counter Associate

4 months ago

Colorado Springs, United States Wagner Equipment Full time

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include:

  • Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
  • Medical, dental, and vision insurance
  • Life and AD&D Insurance
  • Retirement Plans -401K and Roth 401K , eligible employees can receive a company contribution up to 7%
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
  • Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
The Parts Counter Sales Associate is responsible for the sale of parts to customers in the Parts Counter area, exhibiting strong parts knowledge and customer service skills in a manner that reflects the company's vision of working as "One Professional Team."

Pay rate starting at $20.00 per hour.
Pay rate is dependent upon education & experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
  • Receives phone-in and walk in customers' request for parts
  • Locates parts for customers on various machines, CAT, and other brands we service
  • Finds parts using automated system
  • Maintains good notes, organized desk for easy and quick access to information
  • Maintains warranty credits/inspections and Warranty return processes
  • Pulls orders
  • Processes Customer and Shop order credits and quotes
  • Puts proper notes on orders for backorder analysts to process backorders
  • Ensures proper shipping instructions are placed on orders
  • Works cooperatively with fellow team members to accomplish warehouse/parts goals
  • Functions as the liaison to the Service Shops for parts backorders
  • Answers phone calls as a primary responsibility in a prompt and professional manner
  • Helps fellow counter personnel find parts information more efficiently
  • Assists the supervisor in projects when called upon
  • Handles on-call duties, assisting customers after hours
  • Appropriately suggests the purchase of additional items when selling a part
  • Provides leads to PSSR's, Service shops, etc.
  • Relays proper parts technical information when necessary
  • Directs customers to the proper service techs, when more information is needed
  • Other duties as assigned by manager
Required Education and Experience:
  • High School Diploma or GED
  • 1+ years working with parts
  • 1-3 years administrative/clerical experience
  • 1-3 years customer service experience
  • 1-3 years sales experience
Physical Demands & Competencies:
  • Standing, walking, talking, sitting, use of hands & hearing
  • Squatting/Kneeling
  • Ability to ascend/descend ladders, stairs, etc.
  • Medium work that includes lifting and/or moving objects up to 32 pounds or more
  • Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
  • Safety & Product Knowledge
Work Environment:
  • Noise: Loud
  • Indoors and Outdoors


Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Counter Sales Associate

    2 days ago

    Colorado Springs, Colorado, United States Gustave A Larson Company Full time

    Job DescriptionGustave A Larson Company is a leading HVAC/R wholesale distributor in the Midwest and Mountain States. We are seeking a skilled Counter Sales Associate to join our team in Colorado Springs.This individual will work closely with our warehouse and inside sales teams to coordinate sales efforts and provide exceptional service to our customers....

  • Parts Counter Sales Representative

    4 weeks ago

    Frankfort Springs, Pennsylvania, United States Quality Equipment Full time

    We are Quality Equipment, a leading John Deere dealer with 36 locations serving customers in North Carolina, South Carolina, and Virginia.Our employees receive competitive wages, including an estimated salary of $45,000 to $60,000 per year, depending on experience. We also offer benefits such as medical and dental insurance, flexible spending account, life...

  • Firearms Associate

    7 months ago

    Colorado Springs, United States Sportsman's Warehouse Full time

    Sportsman's Warehouse - 555 North Chelton Road [Retail Sales / Team Member] As a Firearms Associate at Sportsman's Warehouse, you'll: Assist customers in the selection of products; Be knowledgeable of products carried and present to customers using company sales techniques; Ensure all ATF standards are met for all firearm transactions; Ensure security of...

  • Store Delivery Associate

    2 weeks ago

    Colorado Springs, Colorado, United States Advance Auto Parts Full time

    Job OverviewWe are seeking a highly motivated and safety-conscious Store Driver to join our team at Advance Auto Parts. As a Store Driver, you will be responsible for delivering parts to commercial customers and assisting with tasks and inventory processes in the store.Salary InformationThe estimated salary range for this position is between $14.50 and...

  • Assistant Store Manager

    7 months ago

    Colorado Springs, United States O'Reilly Auto Parts Full time

    Compensation Pay Range: $14.42 - $22.00 The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in...

  • Delivery Associate

    1 week ago

    Colorado Springs, Colorado, United States AutoZone Full time

    We are seeking a highly skilled Delivery Associate - Auto Parts to join our team at AutoZone. As a key member of our logistics team, you will be responsible for delivering auto parts to commercial customers, ensuring timely and accurate delivery, and providing exceptional customer service.This role offers a competitive salary range of $14.45 - $15.09 per...

  • Sales Associate HVAC Products

    3 weeks ago

    Colorado Springs, Colorado, United States Hercules Industries Full time

    About the RoleWe are looking for an experienced and results-driven Sales Associate HVAC Products to join our team at Hercules Industries. As a key member of our sales team, you will be responsible for selling and promoting our HVAC products in-person at the sales counter and/or over the phone.Responsibilities will include:Providing Excellent Customer...

  • Parts Specialist

    3 months ago

    Valley Springs, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 161 Highway 26 [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for automotive...

  • Parts Specialist

    3 months ago

    Baxter Springs, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 2145 Military Avenue [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for...

  • parts specialist

    3 months ago

    House Springs, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1 Walters Place [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for automotive...

  • Parts Specialist

    3 months ago

    Dripping Springs, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 604 Us Hwy 290 W [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for automotive...

  • Front Desk Associate with Perks

    4 weeks ago

    Colorado Springs, Colorado, United States AMF Full time

    Imagine a workplace where every day is a celebration of fun and entertainment. As a Front Desk Associate at Bowlero Corporation, you will be part of a dynamic team that creates unforgettable experiences for our guests.Job OverviewBowlero offers a unique opportunity to start your career in the entertainment industry. With over 350 locations across North...

  • Food Service Associate

    2 days ago

    Colorado Springs, Colorado, United States Torchy's Tacos Full time

    Our Culture:At Torchy's Tacos, we're passionate about serving the best Damn Tacos in town. Our culture is built on a foundation of respect, empathy, and a commitment to excellence. We're looking for a Food Service Associate to join our team and contribute to our mission of Be Damn Good.Job Summary:The Food Service Associate will be responsible for providing...

  • Part-Time Cleaning Associate

    1 week ago

    Colorado Springs, Colorado, United States Office Pride of Colorado Springs-Downtown Full time

    Do you embody the values of honesty, integrity, and a strong work ethic? Do you thrive in environments where reliability, friendliness, and attention to detail are key?We're seeking a Part-Time Cleaning Associate at Office Pride Commercial Cleaning Services, a top janitorial company dedicated to promoting from within and exceeding expectations.As a member of...

  • Senior Space Operations Analyst

    4 weeks ago

    Colorado Springs, Colorado, United States Amentum Full time

    Amentum is seeking a highly skilled Senior Space Operations Analyst to join their team in Colorado Springs, CO. This role will focus on providing expert analysis and support for USSPACECOM programs.**Estimated Salary:** $120,000 - $165,000 per annum**Company Overview:Amentum is a leading provider of operations and logistics services to the US government....

  • Counter Sales Representative

    7 months ago

    Hot Springs, United States Ferguson Full time

    Job Posting: Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of...

  • Domino's Store Associate

    2 weeks ago

    Colorado Springs, Colorado, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is a dynamic and growing company that offers a range of career opportunities for individuals who are passionate about delivering exceptional customer service. As a Customer Service Representative, you will have the chance to work in a fast-paced environment and make a real difference in the lives of our customers.In this role, you will be...

  • Customer Experience Associate Part Time

    2 weeks ago

    Colorado Springs, Colorado, United States Ent Credit Union Full time

    About Us:Ent Credit Union is a leading financial institution committed to helping members achieve their financial goals. Our team of experts provides personalized service, innovative products, and community involvement to ensure our members receive the best possible experience.Job Description:The Part Time Customer Service Liaison will be responsible for...

  • Logistics and Customer Service Associate

    1 week ago

    Glenwood Springs, Colorado, United States Hajoca Corporation Full time

    Hajoca Corporation is looking for a Logistics and Customer Service Associate to join its team in Glenwood Springs, CO. In this role, you will be responsible for providing exceptional customer service, engaging with customers at the sales counter and off-site delivery locations, and ensuring timely and efficient order processing.Key Responsibilities:Receiving...

  • DSW Store Associate Part-Time

    3 months ago

    Colorado Springs, United States DSW Full time

    DSW, Inc. - Market At Chapel Hills, Colorado Springs [Retail Associate / Retail Sales] As a Store Associate at DSW, you'll: Provide friendly service to customers shopping in-store and those engaging through omni-channel services; Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing...