Branch Manager

3 weeks ago

Plano, United States Hertz Full time

The Branch Manager II represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager I is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation.

Pay $55,000 annually

  • Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit
  • Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys
  • Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc.
  • Handle or assist in the resolution of customer service issues
  • Ensure a high level of customer service is maintained at or above the area goals
  • Coach all staff and empower staff to engage in problem resolution and customer relations
  • Be active in attending/hosting outside sales meetings or events to promote the company and branch location
  • Continue to increase the market penetration of the branch and increase revenue
  • Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring that they are in line with overall corporate objectives
  • Actively participate in the training, coaching, and mentoring of all Branch staff
  • Complete performance reviews with all Branch staff discuss strengths and development opportunities
  • Hold weekly staff meetings to keep employees motivated and informed of business operations
  • Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge
  • Maintain an environment of positive employee relations
  • Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.
  • Shift hours may vary depending upon business need.

Educational Background:

High School Diploma or GED required

Professional Experience:

Previous management experience in a fast-paced environment

Experience in car rental, hospitality, or tourism a plus

Result orientation with demonstrated history of success

Demonstrated ability to direct and motivate teams

Proficiency in Technology

Knowledge:

  • Financial and business acumen
  • Customer service resolution practices
  • Excellent communication techniques
  • Sales Management/Coaching ability
  • Labor & Employment laws
  • Operations Management
  • Project Management
  • Analysis and report modeling understanding

Skills:

  • Highly organized.
  • Ability to interface with multi-faceted, cross-functional teams
  • Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
  • Strong Time Management skills
  • Customer service aptitude - Ability to address and resolve customer service issues
  • Flexible and able to adapt to changes
  • Excellent oral and written communication skills
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

  • Branch Manager I

    4 days ago

    Plano, United States UNIFY Financial Credit Union Full time

    UNIFY offers a wide selection of financial products and services to assist in making the important financial decisions our members face throughout lifes many different stages. UNIFY also provides a better banking experience with robust online banking tools. Accessibility and member satisfaction are our focus via our 24/7 U.S.-based Contact Center or one of...

  • Branch Manager I

    5 days ago

    Plano, United States UNIFY Financial Credit Union Full time

    UNIFY offers a wide selection of financial products and services to assist in making the important financial decisions our members face throughout lifes many different stages. UNIFY also provides a better banking experience with robust online banking tools. Accessibility and member satisfaction are our focus via our 24/7 U.S.-based Contact Center or one of...

  • Full-Time Hospice Branch Manager

    4 days ago

    Plano, United States RELIANT LLC Full time

    ** Full-Time Hospice Branch Manager - Plano** **Job Category****:** All **Requisition Number****:** FULLT001188 Showing 1 location **Job Details** **Description** Reliant at Home is seeking an **RN Hospice Branch Manager** to work in our Plano office. **JOB SUMMARY**: The Branch Manager/Supervising Nurse is primarily responsible for the day-to-day direction...

  • Assistant Financial Center Manager

    3 weeks ago

    Plano, United States Texas Capital Bancshares, Inc. Full time

    Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow. While we are rooted in core financial products, we are differentiated by our...

  • Assistant Financial Center Manager

    1 week ago

    Plano, United States Texas Capital Bank Full time

    Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach....

  • Retail Admin

    4 days ago

    Plano, United States Veritex Community Bank Full time

    Job Summary: To contribute to the growth and profitability of both the Community Banking Center (branch) and the bank, by creating a positive working environment and providing superior banking services to customers in a professional manner. Responsibilities and Duties: * Assumes responsibility for assisting in the supervision of branch sales and services...

  • Retail Admin

    5 hours ago

    Plano, United States Veritex Bank Full time

    Job Summary: To contribute to the growth and profitability of both the Community Banking Center (branch) and the bank, by creating a positive working environment and providing superior banking services to customers in a professional manner. Responsibilities and Duties: * Assumes responsibility for assisting in the supervision of branch sales and services...

  • Manager Trainee

    1 month ago

    Plano, United States Hertz Full time $16

    Wage: $16.00 hourly + commission and incentives.Job Description: The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location...

  • Divisional Recruiter

    3 days ago

    Plano, United States InterLinc Mortgage Services Full time

    Job DetailsJob Location 7116 Team Iturrino TX - Plano, TX Description Summary/Objective The Divisional Recruiter is responsible for working with the applicable Branch Manager within the target state(s) to strategically manage corporate growth for production channels. This position also works with the Branch Relationship Manager and corporate management team...

  • Sr. Client Services Manager, Texas

    2 weeks ago

    Plano, United States CNA Full time

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to...

  • Manager Trainee

    2 hours ago

    Plano, United States Hertz Full time

    Hourly Wage: $16.00 per hour The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service...

  • Sr. Client Services Manager, Texas

    1 week ago

    Plano, United States CNA Financial Corp. Full time

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to...

  • Manager Trainee F/T

    4 days ago

    Plano, United States Hertz Full time $16

    Hourly Wage: $16.00 per hourThe Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service...

  • Manager Trainee F/T

    1 month ago

    Plano, United States Hertz Full time $16

    Wage: $16 hourly + commission and incentivesJob Description:The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales...

  • Senior Benefits Manager

    4 days ago

    Plano, United States Frontline Source Group Full time

    Senior Legal Benefits Manager Our North Dallas, Texas Law Firm Client is seeking a Senior Legal Benefits Manager to join their team on a direct hire basis. Company Profile: North Dallas full-service international law firm Senior Legal Benefits Manager Role: The Senior Legal Benefits Manager oversees the management of the firm's health, welfare, retirement...

  • Sr. Client Services Manager, Texas

    6 days ago

    Plano, United States CNA Full time

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to...

  • Senior Benefits Manager

    1 day ago

    Plano, United States Frontline Source Group Full time

    Senior Legal Benefits Manager Our North Dallas, Texas Law Firm Client is seeking a Senior Legal Benefits Manager to join their team on a direct hire basis. Company Profile: North Dallas full-service international law firm Senior Legal Benefits Manager Role: The Senior Legal Benefits Manager oversees the management of the firm's health, welfare, retirement...

  • Senior Benefits Manager

    1 month ago

    Plano, United States Frontline Source Group Full time

    Senior Legal Benefits ManagerOur North Dallas, Texas Law Firm Client is seeking a Senior Legal Benefits Manager to join their team on a direct hire basis.Company Profile:North Dallas full-service international law firmSenior Legal Benefits Manager Role:The Senior Legal Benefits Manager oversees the management of the firm's health, welfare, retirement benefit...

  • Senior Benefits Manager

    2 weeks ago

    Plano, United States Frontline Source Group Full time

    Senior Legal Benefits ManagerOur North Dallas, Texas Law Firm Client is seeking a Senior Legal Benefits Manager to join their team on a direct hire basis.Company Profile:North Dallas full-service international law firmSenior Legal Benefits Manager Role:The Senior Legal Benefits Manager oversees the management of the firm's health, welfare, retirement benefit...

  • Senior Benefits Manager

    1 month ago

    Plano, United States Frontline Source Group Full time

    Senior Legal Benefits ManagerOur North Dallas, Texas Law Firm Client is seeking a Senior Legal Benefits Manager to join their team on a direct hire basis.Company Profile:North Dallas full-service international law firmSenior Legal Benefits Manager Role:The Senior Legal Benefits Manager oversees the management of the firm's health, welfare, retirement benefit...