Patient Access Specialist

3 days ago


Chillicothe, United States Ensemble Health Partners Full time
Thank you for considering a career at Ensemble Health Partners

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $15.00 - $15.75/hr based on experience
***This position is an onsite role, and candidates must be able to work on-site at Adena Regional Medical Center ***

The Opportunity:

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:
  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Experience We Love:
  • 1+ years of customer service experience
Minimum Education:
  • High School Diploma/GED Required
Certifications:
  • CRCR Required within 6 months of hire (Company Paid)
Join an award-winning company

Three-time winner of "Best in KLAS" 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.


Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

EEOC - Know Your Rights
FMLA Rights - English

La FMLA Espaol

  • Chillicothe, Ohio, United States Adena Health System Full time

    Job SummaryThe Patient Access Representative plays a vital role in ensuring seamless patient experiences at Adena Health System. This role involves assisting patients, clinic staff, and other clinical staff to schedule, pre-register, and register for all services.Key ResponsibilitiesUtilize established interviewing techniques to gather information from...


  • Chillicothe, Illinois, United States Saint Luke's Health System Full time

    The Patient Care Specialist at Saint Luke's Health System provides direct and indirect patient care tasks as delegated by the Registered Nurse. This role functions under the direction and supervision of the Registered Nurse, ensuring patient safety and satisfaction.The primary responsibility of the Patient Care Specialist is to provide patient safety,...


  • Chillicothe, Ohio, United States Adena Health System Full time

    Key Responsibilities:Assist patients and clinic staff with scheduling and registration for services at Adena Health System.Use established interviewing techniques to gather information from patients.Pre-register patients for services and ensure accurate registration information.Requirements:Excellent communication and interpersonal skills.Ability to work in...


  • Chillicothe, Illinois, United States Saint Luke's Health System Full time

    Job Overview At Saint Luke’s Health System, we strive to provide exceptional patient care, and we’re seeking a highly skilled Patient Safety Specialist to join our team. About the Role As a Patient Safety Specialist, you will be responsible for providing direct and indirect patient care tasks as delegated by the Registered Nurse. You will...


  • Chillicothe, United States Saint Luke's Health System Full time

    Job SummaryThe Patient Care Specialist is responsible for providing direct and indirect patient care tasks as delegated by the Registered Nurse. This role functions under the direction and supervision of the Registered Nurse, ensuring the highest level of patient safety and satisfaction.Key Responsibilities:Provide patient safety by watching the patient and...


  • Chillicothe, United States U.S. Army Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Administration Specialist to join our team at the U.S. Army. As a key member of our medical division, you will be responsible for supervising and performing administrative duties to ensure the smooth operation of our patient administration division.Key ResponsibilitiesCompile and...


  • Chillicothe, United States Access Healthcare Full time

    Job Title: Travel Nurse RN PositionJob Description:Access Healthcare is seeking a travel nurse RN for a travel nursing job in a CVICU setting. The ideal candidate will have experience in CVICU and be able to work 12 hour shifts, 36 hours per week.Key Responsibilities:Provide high-quality patient care in a CVICU settingWork collaboratively with the healthcare...


  • Chillicothe, Illinois, United States Weatherby Healthcare Full time

    Job Title: Emergency Medicine SpecialistJob Description:Weatherby Healthcare is seeking a skilled Emergency Medicine Specialist to join our team. As a locum tenens Nurse Practitioner, you will be responsible for providing high-quality patient care in a fast-paced emergency medicine setting.Requirements:- Active state license- BC required- 12-hour shifts-...


  • Chillicothe, Illinois, United States HexaQuEST Health, Inc. Full time

    Job Description:As a Diagnostic Imaging Specialist at HexaQuEST Health, Inc., you will perform general ultrasound exams as well as breast ultrasound. This role involves direct patient care, access to confidential patient information, and making decisions independently and in collaboration with the Radiologist, the manager, and the staff. You will work under...

  • Physical Therapist

    4 weeks ago


    Chillicothe, United States Alternate Solutions Health Network Full time

    Job Title: Physical Therapist - Hospice Care SpecialistJob Summary: We are seeking a skilled Physical Therapist to join our team at Alternate Solutions Health Network. As a Physical Therapist - Hospice Care Specialist, you will provide comprehensive skilled services to patients in their homes, working closely with our interdisciplinary team to ensure the...

  • Nurse Specialist

    4 weeks ago


    Chillicothe, United States GreenLife Healthcare Staffing Full time

    Job Summary: We are seeking a skilled Nurse Specialist to join our team at GreenLife Healthcare Staffing. This is a unique opportunity to work in a dynamic hospital setting, providing exceptional care to patients in need. Responsibilities: Provide high-quality patient care in a fast-paced hospital environment Collaborate with healthcare teams to develop...


  • Chillicothe, United States MedPro Healthcare Allied Staffing Full time

    Job Title: Travel Radiology Imaging SpecialistMedPro Healthcare Allied Staffing is seeking a skilled Travel Radiology Imaging Specialist for a travel job in a top healthcare facility.Job Description:We are looking for a highly motivated and experienced Radiology Technologist to join our team. The ideal candidate will have a strong background in diagnostic...

  • Nurse Care Specialist

    4 weeks ago


    Chillicothe, OH, United States CodeForce Full time

    Job Summary:The Nurse Care Specialist at CodeForce provides high-quality patient care through the application of nursing skills and processes. This role involves developing, implementing, and evaluating patients' plans of care while creating an atmosphere that supports our mission.The incumbent works collaboratively with other care team members, the...


  • Chillicothe, Illinois, United States Saxon Global Full time

    Job Title: Data Security SpecialistJob Summary: We are seeking a highly skilled Data Security Specialist to join our team at Saxon Global. The successful candidate will be responsible for planning, coordinating, and implementing security measures to safeguard our computer database.Key Responsibilities:Train users and promote security awareness to ensure...

  • Phlebotomy Specialist

    4 weeks ago


    Chillicothe, Ohio, United States Insight Global Full time

    Job Summary: We are seeking a skilled Phlebotomy Specialist to join our team at Insight Global. As a Phlebotomy Specialist, you will be responsible for providing high-quality phlebotomy services to patients in the comfort of their homes. This role requires strong communication skills, attention to detail, and the ability to work independently with minimal...

  • Culinary Specialist

    1 month ago


    Chillicothe, United States U.S. Army Full time

    About the JobThe U.S. Army is seeking highly motivated and skilled individuals to join our culinary team as a Culinary Specialist. As a key member of our team, you will be responsible for preparing and serving meals to our soldiers and guests.Key ResponsibilitiesPrepare and cook a variety of meals, including baked goods, entrees, and desserts.Operate and...


  • Chillicothe, Ohio, United States Genie Healthcare Full time

    Job Title: Travel Intensive Care Nurse SpecialistAbout the JobWe are seeking a highly skilled and dedicated travel nurse to join our team in Chillicothe, Ohio.Job SummaryThis 13-week travel nursing assignment is an excellent opportunity for a registered nurse (RN) with ICU experience to work in a fast-paced environment and make a meaningful impact on patient...


  • Chillicothe, Ohio, United States MedPro Healthcare Allied Staffing Full time

    MedPro Healthcare Allied Staffing is seeking a skilled Radiology Imaging Specialist for a challenging travel assignment in a dynamic healthcare environment.Key Responsibilities:Obtain high-quality diagnostic images using various imaging modalities.Collaborate with healthcare teams to ensure accurate diagnoses and effective patient care.Develop and maintain a...


  • Chillicothe, Illinois, United States Lorven Technologies Full time

    Job SummaryAs a Senior Vizier Security Specialist at Lorven Technologies, you will be responsible for designing, implementing, and maintaining security measures to ensure the integrity of our data. This includes user access controls, data encryption, and compliance with data protection regulations. You will work closely with our team to create and manage...

  • Nursing Assistant

    4 weeks ago


    Chillicothe, Missouri, United States Livingston Manor Care Center Full time

    Job Summary:We are seeking a dedicated and compassionate Nursing Assistant to join our team at Livingston Manor Care Center. As a Nursing Assistant, you will play a crucial role in providing quality patient care and support to our patients.Duties and Responsibilities:- Assist with daily patient care activities, including bathing, dressing, and feeding- Take...