Quality Technician

1 day ago

Indianapolis, United States Alexandria Extrusion Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES

The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished.

  • Ensure that safety is always the number one priority at Alexandria Industries; promote and support a safe work environment and safety-oriented culture by following all safety programs and guidelines
  • Support the quality department by responding to customers' calls regarding quality related questions
  • Perform product verification tests to verify parts meet customer specifications
  • Enter customer concerns into the database and provide necessary follow-up:
    • Assist and support all departments with the corrective action system
    • Assist leadership with root cause analysis as needed
    • Follow up and verify corrective action with the help of the audit team
    • Wordsmith and send corrective action responses to customers as required
    • Provide data from corrective action system as requested for quality system improvement
    • Maintain corrective action database
  • Review items for document control system and assist in updating the system as needed:
    • Send out emails of documents that are coming due and overdue
    • Follow up on outstanding documents
    • Enter updates into the system
  • Continuously improve the company quality system and results by using ISO9000 as a guideline
  • Assist and plan internal ISO audits
  • Make accurate, easy to use SmartScope programs to verify product
  • Audit the Quality System in all areas to verify compliance
  • Maintain the calibration system to include equipment tracking, equipment calibration scheduling and overall calibration of equipment maintenance using Calibration Recall software
  • Read and analyze customer blueprints and specifications to understand product requirements
  • By use of necessary measurement equipment, determine the conformance of the part to the customer specifications and maintain proper and accurate records as to the test results
  • Collect and analyze data to assist with proper die corrections
  • Assist with Internal ISO audits at Alexandria Extrusion MidAmerica (AEM)
  • Assist in customer visits and quality audits as needed
  • Work to shorten all QC checks using SPC as basis, to minimize equipment downtime
  • Work with all department in the best interest of improving processes and procedures through means of data collection
MINIMUM QUALIFICATIONS

  1. Education:
    • High school diploma or equivalent degree required
    • Associate's degree in quality management or related program preferred
    • ASQ Certification preferred
  2. Experience:
    • 2+ years of manufacturing experience required
    • Previous quality/customer service experience required
    • Auditing experience preferred
    • Previous blueprint reading experience required
  3. Other required Knowledge, Skills, and Abilities:
    • Ability to recognize safety concerns
    • Strong computer skills (Outlook, Excel, Word, PowerPoint)
    • Strong written and verbal communication skills
    • Excellent blueprint reading skills with a good understanding of geometric dimensioning and tolerancing
    • Familiarity with the ISO 9001 requirements
    • Excellent customer relations skills
    • Strong organizational skills
    • Knowledgeable in root cause analysis and corrective action
    • Ability to take part in continuous education and training
    • Excellent time management skills

EQUIPMENT USED

  • Office equipment (computer, phone, printer, scanner, copier and fax machine)
  • Measurement tools (calipers, micrometers, tape measure, )
  • Instron tensile tester
  • CNC mill
  • Saws: sample saw, band saw,
  • SmartScope vision inspection system

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