Software QA Specialist

2 weeks ago

Memphis, United States Cynet Systems Full time
Job Description:

Responsibilities
  • Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
  • nalyzes user needs as required; assists in design of tests to verify that end user needs have been met.
  • Develops and modifies software test scripts and test plans to verify systems meet the specifications outlined in data processing requests; develops and maintains software test script and test plans to verify systems meet requirements of insurance carrier and regulatory groups.
  • Tests and verifies assigned projects; assists in testing projects for members of the programming staff.
  • Prepares documentation on new or existing software.
  • Investigates call escalations from the support staff; makes necessary corrections to data and software tests.
  • ssists in the professional growth of other quality assurance analysts.
  • Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
  • Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
  • Delivers and maintains the highest quality of customer services to our clients.
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
Qualifications:
  • Education & Licensing Bachelor's degree from an accredited college or university preferred.
  • Information Systems or Computer Science major preferred.
  • Experience Six (6) years of information technology/computer science experience or equivalent combination of education and experience required to include three (3) years of testing and/or business analytical experience.
  • Experience in interpreting user requirements and development of business application tests strongly preferred.
Skills and Knowledge:
  • Strong knowledge of software testing and test design Good oral and written communication skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies.
Work Environment:
  • When applicable and appropriate, consideration will be given to reasonable accommodations.
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