Customer Support Specialist

4 weeks ago


Denver, Colorado, United States Emerge Professional Full time
We are looking for a motivated and energetic individual with strong customer service skills to join our partner's team as a Customer Success Specialist

This opportunity is a great foot in the door to grow your career in a professional office setting. In this role, you will assist the Office Manager with duties such as filing, customer service, and basic administrative tasks.

REWARDS

$18.00/hour
Contract to placement
Health benefits
REQUIREMENTS

High School Diploma or GED equivalent
Basic Microsoft Office Suite skills (Word, Excel, Access)
Ability to commute and work in the office (Denver 80238)
Customer service and multi-line phone experience preferred
RESPONSIBILITIES

Greet customers within the showroom
Answer phones and forward calls to the appropriate individual
Schedule appointments over the phone including in-home consultations, final measurements, installations, and services
Assist in payment collection/invoicing
Perform data entry and update the Customer Service Database
Additional administrative duties as needed

Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply.

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