PT - Customer Service Representative

2 weeks ago

Charleston, West Virginia, United States PostNet - SC112 Full time
Benefits:

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

We have an immediate opening for a

Part-Time Customer Service Representative

at our

PostNet West Ashley

location.
TO APPLY FOR THE POSITION:

Send your resume to

with the subject line: Part-Time Customer Service Position
Part Time Hours Breakdown:

Five days per week (20-30 hours per week)

2 to 3 Saturdays per month

11:30am to 4:00pm on weekdays

10:00am - 2:00pm on Saturdays

Closed every Sunday

Closed on all major holidays

No night shifts

Our full hours are Monday-Friday 9:00am - 5:00pm and Saturday 10:00am - 2:00pm.

This position's responsibilities include answering phones, filing, printing, and assisting our customers with their packaging & shipping needs, plus additional clerical/store duties as needed. We are looking for an Associate that thrives in a fast-paced environment. This position also requires careful attention to details while frequently shifting your focus between customers and new orders. The perfect candidate would be a super-fast thinker/talker/mover that is also able to memorize many details very quickly. If you are an individual with an upbeat personality that can stay focused and effective in a very busy retail/production environment, you may be the person we are looking for

WHAT WE PREFER FOR YOU TO BRING TO THE TABLE:

Previous customer service or sales experience in a retail environment

Exceptional customer service skills

Maintain professionalism at all times

Multitasking – must have the ability to simultaneously process multiple tasks

Effective verbal and written communication skills

Strong attention to detail

Outstanding time management and organizational skills

Reliable Transportation

Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software

WHAT WE EXPECT OF YOU:

Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by PostNet.

Effectively assist customers with their product/service needs in person, through email, and by phone

Processes customer sales through the point-of-sale system

Up-sells, cross-sells, and actively participates in marketing and promotional initiatives

Opens and closes the center, cash register, and other center systems

Assists management in maintaining, ordering, and stocking inventory

PHYSICAL AND SAFETY REQUIREMENTS:

Must be able to stand behind a sales counter for extended periods of time

Must be able to lift at least 50 pounds

Must be able to communicate clearly with customers by email, phone, and in-person

Benefit/Perks

Competitive compensation

Flexible scheduling

Great collaboration with a fun team

Career path development

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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