Technical Operations Engineer

2 months ago


Dallas, United States 8tree Full time

8tree – the global leader in AR-enabled 3D precision surface inspection tools – is hiring for the role of Technical Operations Engineer at our US office in Dallas, Texas. Strong work ethic, uncompromising integrity and technical curiosity are non-negotiable pre-requisites. Opportunity for significant long-term career growth within the company’s agile and fast-paced engineering & operations teams. Competitive salary, paid time off and industry-leading benefits (medical, dental, vision and retirement).

8tree’s application-specific tools are completely self-contained hardware + software systems that work as easily as taking a photo. Our customers include the world’s leading aerospace, aviation and wind-turbine blade companies. Our tools empower operators with enhanced quality and reliability, thereby improving safety and efficiency in their industrial workflows.

Tasks
  • Perform ISO 17025 accredited calibration of 8tree tools on an ongoing basis as customer systems come due for annual calibration
  • Prepare accurate and complete calibration records in 8tree’s customer database
  • Support applications engineering team as they assist customers across the Americas
  • Test all aspects (hardware + software) of our tools for performance, robustness and reliability
  • Technical troubleshooting, repairs & customer support
  • Be accountable for all shipping and logistics to/from our US office
  • Opportunity to lend support to 8tree’s aircraft mapping services business by performing on-aircraft mapping and in-office reporting tasks
Requirements
  • Minimum 1-year experience performing systematic troubleshooting and problem solving
  • Proficiency in reading technical manuals to produce professional business documentation and communications
  • Self-starter with demonstrated initiative to learn, identify challenges and seek solutions
  • Adherence to local Health, Safety & Environmental regulations
  • Physically capable of lifting ~30 lbs of equipment/packages related to work tasks
Benefits
  • Competitive salary, paid time off (PTO), industry-leading medical benefits & excellent retirement plan with employer match.
  • Dynamic, diverse, and fiercely supportive global team.
  • Innovative products that enhance quality and safety across multiple industries
  • Independence and flexibility to manage your day-to-day work commitments and schedule
  • Business travel expenses are always fully covered.

8tree is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.



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