Family Care Specialist
2 weeks ago
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
**JOB RESPONSIBILITIES**
- Builds at-need charts
- Verifies at-need files before sent for verification
- Performs blind checks
- Follows up with memorial renderings, processes and timelines
- Notifies families when flowers are placed
- Sets Arrangement Continuation Appointments
- Designs memorials
- Serves at-need cemetery families that currently own property
- Sets follow-up visits at the at-need arrangement conference
- Logs information for Family Service Counselors
- Meets with funeral home at-need families
**MINIMUM REQUIREMENTS**
**Education**
- High School diploma or equivalent
**Certification**
- Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
**Experience**
- None
**Knowledge, Skills & Abilities**
- Ability to communicate effectively with associates, contractor personnel and client families
- Ability to work productively with mínimal supervision; achieves work objectives in a timely manner
- Ability to resolve routine problems promptly and effectively
- Ability to adapt to change in priorities
Postal Code: 53154
Category (Portal Searching): Sales
Job Location: US-WI - Oak Creek
Job Profile ID: S00130
Time Type: Full time
Location Name: Forest Hill Memorial Park and Crematory
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