Information Specialist
3 weeks ago
**Job Description**:
**Information Specialist**
**Program: Information, Referral, & Assistance Program**
**Agency Overview**
Founded in 1889, Felton Institute is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Rooted in equity, Felton Institute transforms quality of life and promotes social justice to accelerate community led change.
The Information Specialist is responsible for managing incoming referrals for individuals requesting information on community resources. The Information Specialist assesses immediate and ongoing needs, provides information, and refers to appropriate public or private service providers via outbound calls. The Information Specialist will follow up on individual referrals to ensure contact with compatible program and may provide advocacy for individuals who have difficulty obtaining services, may provide intensive information and referral services to specific clients, and may assist with special projects or services for a specific population.
**Responsibilities**
- Use strength-based, compassionate communication and active listening to support clients in identifying and prioritizing their needs; determine appropriate referrals to agencies or programs able to meet identified needs.
- Manage an online database for incoming referrals; document client progress and outreach attempts; record and compile data on the nature and quantity of inquiries and referrals.
- Regularly communicate with manager to ensure open lines of communication and to promptly address any issues or risks.
- Collaborate with team to provide resource sharing and problem-solving.
- Maintain a high level of knowledge of San Francisco resources; update information on existing resources; assist in developing information on potential resources; inform staff and other agencies of changes or new services.
- Classify agencies using a taxonomy of terms; conduct database search and records call transactions using a multi-level computerized resource database system.
- Perform other duties and special projects as assigned by Program Manager.
- Remain teachable, flexible, and open to ongoing training opportunities.
**Minimum Qualifications**
- Minimum of Bachelor’s Degree in a human services field or equivalent experience
- Experience in case management and crisis intervention; call center services a plus
- Strong oral and written communication skills
- Bi-lingual in Spanish/English preferred
- Relate to a wide variety of people with diverse needs and diverse social, economic, and cultural backgrounds; strong customer service skills
- Comfortable working in a collaborative team environment and working autonomously
- Demonstrated ability to utilize computers and proficiency in Microsoft Office software
- Basic record keeping procedures and techniques; techniques of data collection; general office practices and procedures
-
Information Specialist
3 weeks ago
San Francisco, California, United States Felton Institute Full timeJob Description: Information Specialist (Bilingual-Spanish) Program: Information, Referral, & Assistance Program Agency Overview Founded in 1889, Felton Institute is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Rooted in equity, Felton Institute transforms quality of life and promotes social...
-
Visual Information Specialist
2 weeks ago
San Francisco, California, United States Department Of Veterans Affairs Full timeSummary Employee will serve as a Visual Information Specialist located at the Veterans Affairs Health Care System in San Francisco, CA. Duties ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***This position involves a multi-grade career ladder. The major duties listed below...
-
Visual Information Specialist
1 week ago
San Francisco, United States Department Of Veterans Affairs Full timeSummary Employee will serve as a Visual Information Specialist located at the Veterans Affairs Health Care System in San Francisco, CA. Duties ...
-
Information Technology Specialist
3 days ago
San Diego, United States Insight Global Full timeCompany: Insight GlobalLocation: San Diego, CAPosition Title: IT Specialist Mid Pay Rate: $35.55/hrDuration: 4 Years - On-rolling Contract (12 months)Clearance Needed: Active DoD SecretSummarized Day-to-Day An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large DoD contract. This specialist will be...
-
Information Technology Specialist
3 days ago
San Diego, United States Insight Global Full timeCompany: Insight GlobalLocation: San Diego, CAPosition Title: IT Specialist Mid Pay Rate: $35.55/hrDuration: 4 Years - On-rolling Contract (12 months)Clearance Needed: Active DoD SecretSummarized Day-to-Day An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large DoD contract. This specialist will be...
-
Records Information Specialist
4 weeks ago
San Diego, United States Techfield Full timeThe primary responsibilities for the SR. Records Information Specialist are supervising the work of others and independent work; to perform detailed reviews of property records; reading, analyzing and interpreting contracts, legal documents and other records to establish ownership/rights of property. Compares various data to ensure all critical information...
-
Health Information Specialist II
6 days ago
San Antonio, United States University Health Full timePOSITION SUMMARY/RESPONSIBILITIES Under the direct supervision of the Health Information Management (HIM) Manager, and Team Lead, the Health Information Specialist II performs specialized health information duties necessary to organize, maintain and use the electronic health record consistent with the health record policies and standards. Performs...
-
Health Information Specialist II
3 days ago
San Antonio, United States University Health System Full timeFull Time 4502 Medical Dr. Clerical Day Shift POSITION SUMMARY/RESPONSIBILITIES Under the direct supervision of the Health Information Management (HIM) Manager, and Team Lead, the Health Information Specialist II performs specialized health information duties necessary to organize, maintain and use the electronic health record consistent with the health...
-
Health Information Specialist II
2 weeks ago
San Antonio, United States University Health System Full timeFull Time 355-2 Spencer Lane Clerical Day Shift POSITION SUMMARY/RESPONSIBILITIES Under the direct supervision of the Health Information Management (HIM) Manager, and Team Lead, the Health Information Specialist II performs specialized health information duties necessary to organize, maintain and use the electronic health record consistent with the...
-
Health Information Specialist II
2 weeks ago
San Antonio, TX, United States University Health Full timePOSITION SUMMARY/RESPONSIBILITIES Under the direct supervision of the Health Information Management (HIM) Manager, and Team Lead, the Health Information Specialist II performs specialized health information duties necessary to organize, maintain and use the electronic health record consistent with the health record policies and standards. Performs...
-
San Diego County, United States County of San Diego California Full timeThe County of San Diego is currently accepting applications for. SUPERVISING HEALTH INFORMATION SPECIALIST - Interviews will take place the week of January 29, 2024. Job Offer will be made the week of February 12. 2024. Per County Rules, this positio Specialist, Health, Information, Public Health, Evaluation, Healthcare
-
Information Security Engineer
2 hours ago
San Francisco, United States Strategic Staffing Solutions, LLC. Full timeSTRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Information Security Engineer for a contract opening with one of our largest clients! This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position .The details are below. Job Title...
-
IT Specialist
2 days ago
San Francisco, California, United States Department Of Energy Full timeSummary The Federal Energy Regulatory Commission (FERC) is ranked within the top 5 mid-size agencies through the Partnership for Public Service's Best Places to Work in the Federal Government RankingsThis IT Specialist (INFOSEC) position is in the Office of Energy Projects. For more information visit: Duties This position is located in the Division of Dam...
-
Care Specialist
2 weeks ago
San Francisco, California, United States Upward Health Full timeCARE SPECIALIST - ECMAre you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care...
-
Care Specialist
4 weeks ago
San Francisco, California, United States Upward Health Full timeCARE SPECIALIST - ECMAre you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care...
-
Care Specialist
2 weeks ago
San Francisco, California, United States Upward Health Full timeCARE SPECIALIST - ECMAre you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care...
-
Information System Security Specialist
4 weeks ago
San Diego, United States Imagine One Technology & Management, Ltd. Full time**Job Location: San Diego, California** **Job Code: 16416354** *** Imagine One Technology & Management is currently seeking several **Information System Security Specialists **“contingent” on award of the associated work to the Imagine One Team supporting The Naval Information Warfare Center Pacific (NIWC Pacific), formerly the Space and Naval Warfare...
-
Employment Specialist
3 weeks ago
San Francisco, California, United States University of California San Francisco Full timeEmployment SpecialistHuman ResourcesFull Time76954BRJob SummaryUnder the general supervision of the HR Employment Supervisor, the Employment Specialist coordinates and oversees the entire new hire onboarding process from the beginning to the end, meeting both the needs of the new hire and hiring manager. They troubleshoot issues and ensure completion of all...
-
Information Technology Support Engineer
4 days ago
San Francisco, United States eTeam Inc. Full timeJob Title: IT Support Engineer- Hardware Lifecycle Specialist Location: San Francisco - CA Duration: 9 MonthsPay Rate: $32/hr. on W2We are looking for an IT Support Engineer - Hardware Lifecycle Specialist to join our Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics. You will support all...
-
Information Technology Support Engineer
1 week ago
San Francisco, United States eTeam Full timeJob Title: IT Support Engineer- Hardware Lifecycle Specialist Location: San Francisco - CA Duration: 9 MonthsPay Rate: $32/hr. on W2We are looking for an IT Support Engineer - Hardware Lifecycle Specialist to join our Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics. You will support all...
