Receptionist/office Support

4 weeks ago


Santa Clara, United States KIMS AUTO BODY Full time

**About us**
KIMS AUTO BODY is a family owned shop that is looking to hire talented, self motivated individuals to join our team. We prioritize our team members to give our customers an above and beyond experience. We provide health benefits, paid time off, paid holidays and excellent pay as well as growth opportunities.

To assist our customer through their collision repair experience from start to finish. Working with KAB production team, insurance, rental and other partners to make the repair process as painless as possible.

Qualifications:

- Ability to learn and follow new process and procedures
- General knowledge of collision and insurance processes
- Ability to read, understand and inline estimates
- 2+ years customer service experience
- Efficient with Microsoft Office & Outlook, Google Workspace
- Valid driver's license with a clean driving record
- Must be authorized to work in the USA

**Responsibilities**:

- Customer service and experience must be the top priority
- Consult customers and explain our process. In person and on the phone
- Assist with insurance claims - process, approvals, payments, rentals....
- Check In/Out customers for repairs
- Communicate with production team to get updates for customer as well as providing anything they need to keep repairs moving efficiently
- Working to find customized solutions to best fit our customers needs
- Maintain a clean and organized office and reception space
- Manage Outlook Calendar
- Provide support to Office Team

(Monday-Friday 8a-5p)

Pay: From $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Collision Claims: 1 year (preferred)

License/Certification:

- Driver's License (required)

Ability to Relocate:

- Santa Clara, CA: Relocate before starting work (required)

Work Location: In person



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