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Store Manager

3 months ago

Joliet, United States Cassidy Tire and Service Full time

**Why Work For Us**
- Great people who are committed to doing great work
- We value our people and our customers as our first priority

**Objective**

**_ Essential Functions:_**

**_ Leadership & Supervision_**
- Ensure a safe work environment by ensuring associates receive safety training and certifications along with enforcing safety procedures and addressing safety issues.
- Drive employee initiatives to create and promote an environment where team members are involved, empowered and committed to the success of the Company.
- Develop and execute strategies for recognition, engagement, and team building.
- Assess performance of each associate and determine appropriate action such as promotions, counseling, termination.
- Provide coaching, counseling and discipline to hold associates accountable for performance.
- Schedule staffing to meet the changing daily business needs

**_ Operations_**
- Direct daily operations including workflow scheduling, monitoring of productivity and quality of work.
- Build customer relationships and provide world class customer service.
- Assess customer needs and communicate with the team to provide solutions that fit customer needs.
- Meet and exceed defined goals and objectives.

**_ Facilities and Equipment_**
- Open and close the store as part of key holder duties (respond to after hour alarms if the store is not properly secured at the end of shift).
- Ensure all equipment is working properly
- Ensure the showroom, restrooms and shop are clean daily.

**Administration**
- Manage a cash drawer, cash out customers and maintain daily cash reconciliation.
- Handle day to day paperwork involved with retail operations including inventory management.- Understand and analyze store profit loss statement- Assist in interviewing, hiring and training as well as manage employee relation issues.

**Qualifications**:

- 2 years’ experience leading and managing others (managing scheduling, performance issues, coaching and training others.
- 2 years proven ability to generate revenue for a store and retain customer base. (preferred)
- Excellent organizational and communication skills (written and verbal) required.
- Results driven individual who is proactive and very detail oriented required.
- Ability to work a flexible work schedule.
- Proficiency in English (written and verbal skills) required.
- Must have a valid driver’s license.

**Benefits**:

- Medical, dental, vision, life, and other supplemental insurance
- Employee Assistance Program
- 401k with matching program
- PTO
- Paid Holidays
- Bonus Incentive Program

**_
Equal Opportunity Employer_