Front Desk Associate

3 weeks ago


Jacksonville, United States Microtel Inn & Suites by Wyndham Full time

**Responsibilities**

Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner

**Skills**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus

**Job Types**: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel experience: 2 years (preferred)

Work Location: In person



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