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Pharmacy Technician Lead
4 months ago
**Primary City/State**:
Chandler, Arizona
**Department Name**:
Specialty Pharmacy
**Work Shift**:
Day
**Job Category**:
Pharmacy
**Banner Health was named to Fortune’s America’s Most Innovative Companies list for the second year in a row for 2024 and named Most Trustworthy Companies in America by Newsweek. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.**
Arizona is a year-round destination. Sunny skies and low humidity prevail 300 days a year across the state. From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State.
As a **Pharmacy Technician Lead, **your main responsibilities will be managing work flow, training new hires and current staff, handling STAT orders from the Support Center, making the weekly schedule, and assisting the Fulfilment Center Associate Manager with projects. Experience in a fulfilment center setting and/or experience as a Lead Technician will be helpful in this role. **Your schedule will be 7AM - 3:30PM Monday - Friday no weekends or major holidays.***
Banner Pharmacy Services division provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices. Banner Pharmacy Services will be recognized nationally as a clinical leader and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and service to make a difference in people's lives. Banner is expanding its focus from being a hospital company to a clinical quality company focused on population health management. Clinical Pharmacy Services are also included in this robust new service line and are responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention.
This position will coordinate workflow of all team members to ensure prompt and accurate resolution of all functions performed within their respective team of the pharmacy. Act as an educational resource to team members and work in close cooperation with other department leaders. Train and help onboard new staff as needed. Serve as a mentor and coach, identify and share best practices, demonstrate, advocate, and reinforce a positive team environment. Provide support to operations by assessing workflows and making recommendations for improvement. Continuously communicate with all pharmacy and associated departments including third party vendors if needed to optimize patient care and continuous pharmacy operations improvement.
CORE FUNCTIONS
1. Lead daily operations of pharmacy team and assist in normal daily workflow to ensure operational goals are met.
2. Provide training, support, feedback, and guidance for new all staff and current staff when warranted.
3. Coordinate workload rebalancing and cross-training of pharmacy team across different required functions.
4. Ensure pharmacy team in assigned area is providing patient care that meets and exceeds the standards at Banner Health, contractual, regulatory and corporate compliance.
5. Implement and maintain medication access processes across multiple organizational departments.
6. Comply with all policies/procedures/regulatory requirements and perform other work assignments.
7. Delegate work assignments to pharmacy team and provide support as needed until desired results are achieved. Assist with patient escalations and resolution when needed.
8. Assist with maintaining a clean work environment and any other administrative duties as assigned by pharmacy leadership.
MINIMUM QUALIFICATIONS
Licensed and registered pharmacy technician in the state of practice, where applicable. Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.
PREFERRED QUALIFICATIONS
Leadership experience preferred. Experience in healthcare processes, registration or customer service preferred. Prior experience in retail pharmacy or mail order as a pharmacy technician position preferred. Knowledge of governmental reimbursement rules and regulations preferred. Diagnosis Related Group (DRG) and Fee-For-Service (FFS) reimbursement methodologies preferred. Knowledge of third party payer edits preferred. Knowledge of commercial, Medicare B, Medicare D and Medicaid pharmacy rules and regulations preferred. Bi-lingual preferred.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work enviro
