Mail/copy Clerk

4 weeks ago

New Britain, United States PALADIN INC Full time

Paladin Consulting is currently hiring an Area Customer Service Coordinator to join our team working onsite at our client's office located in Rocky Hill, CT.

**Job Title: Area Customer Service Coordinator**
**Work Location: Rocky Hill, CT**
**Duration: Long-term contract with option to hire**

**Hours: Monday-Friday 8am-5pm**
**Education/Experience Required: High school or equivalent**
- This is Driving at times but not during day only to location
- You will get the schedule in advance. All locations are within 15 miles of home base. If outside of the 15 mile radius, then time and mileage will be paid.

**Responsibilities**:

- Mail sorting, Mail postage, Mail Research.
- Print jobs including operating copiers, and finishing equipment.
- Print Production or have worked in any areas of the process like binding, cutting, laminating.
- They may be required to lift box of paper, under 50 lbs. Assistance is available at most locations.
- Standing if at a site that provides print jobs.
- Visit the printer to either install toner or determine if a tech is needed

**Skills & Qualifications**:

- Must have copy and mail experience.
- Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred
- Experience needs is 1-2 years experience with Mail operations and/or Print Services preferred but will train a person that is responsible and reliable.
- Customer Service skills a plus.
- Dress code is business casual - no jeans and colored shirt.
- Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles
- May require valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy.
- Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements.
- Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers
- Possesses ability to adapt to changing situations, flexibility, high motivation, and sense of urgency.
- Possesses basic math skills.
- Possesses judgment in making sound justifiable decisions and taking action in solving problems.
- Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards.
- Possesses commitment to task by having started and persisted with specific courses of action.
- Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances.
- Possesses working knowledge of account services to facilitate job scheduling.
- Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources
- Possesses ability to resolve customer related issues.
- Possesses ability to troubleshoot and coordinate problem resolution.
- Possesses proficiency in the use of Microsoft and computers.
- Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time
- that exceeds scheduled shift
- Typically, an office / warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level
- Must be fully Covid Vax and drive.

**Job Type**: Contract

Pay: $19.50 per hour

Schedule:

- 8 hour shift

Work Location: In person

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