Enforcement and Architectural Coordinator

4 weeks ago


San Diego, United States FirstService Residential Full time

**Responsibilities**:

- Maintenance of accurate and complete records as required to properly and effectively implement the Enforcement and Architectural Programs. This includes homeowner computer files, violation reports and correspondence, hearing correspondence, plan submittals (pending, approved and denied), homeowner correspondence, tract maps noting status of each lot, etc.
- Direct liaison for architectural and violation needs of several communities.
- Interacts and follows up with all Board and/or Committee members and homeowners regarding architectural and/or enforcement issues of the association when necessary.
- Consistent use and maintenance of information in Connect, Tasks, ADRC and other FirstService database programs as assigned.
- Submit all charge-backs for association(s) via chargeback systems, including but not limited to violation fines and architectural submission fees per the clients' management contracts.
- Perform site reviews and related correspondence and follow-up as assigned.
- Provide "buddy system" backup for assigned buddies during absences.
- Maintain and update accurate backup binder.
- Must have reliable transportation and be able to drive to other work locations, perform site reviews, pick up supplies, etc.
- Prepares for and attends all Architectural/Design Review Committee meetings and Covenant/ERC Committee meetings as designated by association requirements
- Preparation and distribution of monthly reports and agenda packets.
- Complete company training as assigned, attend all mandatory company functions, and adhere to FirstService Standards of Operation, policies, and procedures.
- Maintain an organized workspace according to company procedures.
- Greet walk-in clients as appropriate.
- Other projects, opportunities or assignments as may be deemed needed and appropriate for this positio

**Education & Experience**:

- High School Diploma;
- College Degree preferred
- Excellent customer service background/skills
- Ability to maintain confidentiality
- Professional representative of FirstService Residential
- Excellent communication skills: written, verbal and listening
- Collaborative decision-making, relationship building and problem solving skills
- Organizational and time management abilities
- High level of attention to detail
- Intermediate to Advanced knowledge of Microsoft Applications, particularly Word, Outlook, Excel and Power Point; ADP Vantage a plus

**Physical Requirements & Working Environment**:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift 25 lbs.
- Must be able to sit for extended periods of time.
- Must have finger dexterity for typing/using a keyboard.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients.

**Tools & Equipment Used**:

- Must have reliable transportation and be able to drive to other work locations, perform site reviews, pick up supplies, etc.

**Travel**:

- Travel to multiple communities required

Pay: $21.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person



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