Fulfillment Specialist

4 weeks ago

Houston, United States Adroit Advanced Technologies, Inc. Full time

Adroit Advanced Technologies, Inc.

**Responsibilities**:

- Manage ride assignments efficiently and effectively
- Communicate with drivers and clients to ensure smooth operations
- Monitor multiple channels within Google chat to respond promptly to inquiries and requests
- Cover for drivers as needed, ensuring timely fulfillment of rides
- Utilize computer skills to type a minimum of 200 words per minute and navigate various software programs
- Complete daily tasks and assignments by the end of each day
- Collaborate with 3 to 4 departments on a daily basis to coordinate logistics and resolve issues
- Maintain accurate records and documentation related to ride assignments and client communications
- Assist with other tasks and projects as assigned by management

Qualifications:

- Bilingual proficiency in English and Spanish preferred
- Exceptional attention to detail and ability to multitask effectively
- Strong communication skills, both written and verbal
- Comfortable working in a fast-paced environment and adapting to changing priorities
- Proficient computer skills, including experience with Microsoft Office and Google Suite
- Ability to type a minimum of 200 words per minute accurately
- Task-oriented with a proactive approach to problem-solving
- Previous experience in a similar role preferred, but not required

**Benefits**:

- Competitive salary
- Comprehensive benefits package, including health insurance and retirement plans
- Opportunities for career growth and advancement
- Positive and supportive work environment
- Employee discounts and perks

Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.

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