Voip Administrator

Today
- Secret
- Unspecified
- Unspecified
- Annapolis, MD** (ON-SITE/OFFICE)**

**Description & Requirements**

Maximus is seeking a VOIP Administrator to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.
We are seeking a skilled and detail-oriented VOIP Administrator to join our team. As a VOIP Administrator, you will be responsible for managing and optimizing telecommunications systems and infrastructure. Your role will involve analyzing telecommunications data, identifying areas for improvement, and implementing solutions to enhance communication efficiency and cost-effectiveness.
Specific Responsibilities:

- Identify trends, patterns, and anomalies in telecommunications data to identify areas for improvement and optimization.
- Troubleshoot and resolve telecommunications issues, coordinating with service providers and vendors as necessary.
- Support the deployment and usage of Avaya soft phone (One-x Communicator) and IP Hard phones.
- Perform changes in container-based technology (OCP).
- Design, test, and deploy VDN/vector logic, routing, and call treatment based on business requirements.
- Ensure compliance with telecommunications regulations, security standards, and data protection policies.
- Operate and maintain enterprise web servers.

**Requirements**:

- This individual will be responsible for the daily operation of mission critical systems on a 24x7x365 workday basis. Shift work will be required.
- Proficiency in PBAX and VoIP communications (Avaya, Avaya Virtual Platform, Cisco VoIP).
- 3+ years of experience in a telecommunications role or a related field.
- 3+ years of experience in some or all of the following:

- Communication Manager (CM)
- Communication Management System (CMS)
- Workforce Optimization (WFO)
- Contact Recorder (ACR)I
- System Manager
- Session Manager
- Application Enablement Services
- Avaya Virtual Platform

Desired qualifications:
Linux certification, e.g. RHCSA, CompTIA Linux+, etc.
techjobs #clearance #NSO
EEO Statement

Pay Transparency
- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Annual Base Pay Minimum for this Position
$
58,900.00
Annual Base Pay Maximum for this Position
$
140,000.00

**GROUP ID**: 50050274