Bilingual Referral Coordinator and Care Navigator

4 weeks ago


Phoenix, United States Axis for Autism Full time

**Bilingual Referral Coordinator and Care Navigator**

Axis for Autism is seeking a part-time or full-time bilingual Referral Coordinator and Care Navigator for our Phoenix office to support our clinically integrated network. The Referral Coordinator and Care Navigator plays a crucial role in providing a positive, welcoming experience for our clients and their families. This individual will serve as a guide for the clients from the moment they begin working with Axis. Customer service is a vital part of this role, ensuring every client has a positive experience and has their needs met.

**_Your Role at Axis for Autism:_**
- Guide patients and families through the healthcare process.
- Confirm patient demographics and paperwork for accuracy, completion, and missing information.
- Verify insurance eligibility and benefits in accordance with patient insurance coverage for all patient office encounters and referral orders.
- The position requires interaction with children, adults, their families and caregivers and the administration.
- Additional client care and administrative tasks as needed

**_Who You Are:_**
- Bachelor’s degree preferred.
- Minimum of one year of administrative and healthcare experience within a highly professional environment.
- Prior case management or care coordination experience preferred
- Working knowledge of health insurance plans including reading plan requirements.
- Bilingual - Spanish
- Demonstrated ability to relate to and work with diverse backgrounds, human capabilities and limitations, and cultures.
- Working knowledge of medical terminology, insurance, and/or electronic medical record systems is beneficial.
- Experience managing a team preferred
- Excellent interpersonal skills
- Adept at multitasking
- Working knowledge of computer programs.
- Ability to demonstrate empathy and compassion
- Works collaboratively and productively within a multi-disciplinary team.

**_Robust Benefits Package:_**
- Career opportunities to grow and learn professionally/personally within the ABA field.
- Competitive compensation, between $21/hr - $23/hr.
- Medical, Dental, Vision Insurance
- Basic Life Insurance available
- 401(k)
- Working environment that is collaborative with multidisciplinary team.
- Company paid vacation, sick, and holiday time.

**_Who We Are:_**
Founded in 2020, Axis for Autism has become a leading provider of Autism evaluation and psycho-diagnostic services in Arizona. We have built Arizona’s largest diagnostic system providing children, adolescents and adults with the highest-quality Autism evaluations within 45-60 days.

Axis for Autism is excited to announce that we are expanding and adding ABA therapy to our service lines to support families in Arizona with timely access to quality care and resources with the best clinical outcomes.

We are committed to providing families with the care they need and a lifelong partner of support for those touched by autism and other conditions interrupting daily living.

Axis for Autism is dedicated to finding success for every individual in our care through the provision of collaborative, team-centric and custom-tailored services delivered by passionate, high-integrity, industry-leading clinicians.

Join us at Axis for Autism - a company that values integrity, clinical outcomes, work-life balance, and career growth.



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