Substitute in Room Dining Server

1 month ago

New York, United States Omni Hotels & Resorts Full time

**Location**:
**Berkshire Place**

This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the city’s most illustrious sites like Fifth Avenue Shopping, St. Patrick’s Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary décor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.

The Omni Berkshire Place’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.

**Job Description**:
The Room Service Order Taker / Cashier is responsible for taking all guests' R/S orders, communicating them to the servers and working to expedite their service; performing all control and revenue related paperwork.

**Responsibilities**:
**ESSENTIAL FUNCTIONS**:

- Responsible to answer the phone within three rings.
- Take orders for guests.
- Must follow prepared scenario to encourage upselling.
- Give the approximate time of delivery for the order.
- Prepare payment of checks.
- Knowledge of food menu and wine list.
- Know and adhere to all liability laws.
- Printing of reports at the end of the shift and banking out.
- Attend all designated staff meetings and training sessions.

**HOTEL SPECIFIC FUNCTIONS**:

- None

***

**MARGINAL FUNCTIONS**:

- Respond to any reasonable task as assigned by supervisor or manager.
- Complete other duties assigned.

**TOOLS/EQUIPMENT**:

- Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine
- Walk-in refrigerator, Room Service tables, hot box

**ENVIRONMENT**:
***
- Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.
- Exposure to Food and Beverage hazardous cleaning chemicals.
- Exposure to food items and beverages.

**$16.12 - $21.50 Hourly**

Qualifications:

- High school diploma or equivalent.
- Two years restaurant experience.
- Good food and service knowledge.
- Pleasant personality.
- Excellent communication skills.
- Ability to read, write and speak clearly and accurately in English.

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