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Assistant Dining Room Manager

4 months ago

New York, United States Inspir Carnegie Hill LLC Full time

Assistant Dining Room Manager

Inspīr Senior Living, Maplewood Senior Living’s new brand of world-class, urban senior living properties, is now hiring Servers for its new Inspīr Carnegie Hill property. Inspīr Carnegie Hill is located on the Upper East Side and stands 23 stories with 215 residential units. It offers assisted living, enhanced care, and memory care with a unique and innovative Integrated Care Model. This is an exciting opportunity to be a part of a brand-new development and care delivery model, the first of its kind in New York City

At Inspīr, we are redefining senior living.  We depend on our highly trained staff to carry out our philosophy of intentional living.  This includes luxury accommodations, exceptional hospitality, cutting-edge technology, innovative wellness programs, and world-class care.

What we offer:

  • Competitive wages
  • Flexible shifts
  • Paid training & uniforms
  • Growth opportunities
  • Bonus & incentive programs
  • Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees

Typical Work Duties & Functions

  • Manages the day-to-day operations of the dining room(s) with oversight and direction from the Dining Room Manager and Executive Chef
  • Ensures appropriate and consistent staffing is in place for the dining room(s)
  • Participates in the recruitment and hiring process for servers
  • Monitors the performance of servers and provides feedback/coaching/mentoring as needed
  • Resolves resident and guest dining room conflicts/concerns in a timely and professional manner
  • Provides outstanding customer experience for residents and their loved ones, as well as other visitors to the community
  • Assures that residents are comfortable, engaged, and catered to in the dining room(s)
  • Performs all assignments prior to the dining room(s) opening
  • Assists with meal service under the supervision of the Executive Chef, Sous Chef and/or Dining Room Manager
  • Understands the daily menu and how food is prepared before each meal and is able to answer questions related to the menu; offers guidance to servers as needed to ensure their understanding of the menu items
  • Assures snack area(s) are properly stocked and kept tidy and clean at all times
  • Assists in keeping dining room(s) clean and properly arranged for residents
  • Performs assignments after dining room(s) close and ensure the room(s) is/are ready for the next meal service
  • Develops and maintains a good working rapport with teammates and associates in other departments to ensure that the dining experience is of the highest quality for residents and guests
  • Complete monthly in-service education hours as required by state specific regulations and company policies
  • Participates in the sales and marketing process by ensuring guests receive an outstanding dining experience during tours and events
  • Performs others tasks as assigned by the Dining Room Manager and Executive Chef

Minimum Qualifications 

  • Two (2) year advanced degree required (hospitality preferred)
  • Experience with and passion for working with seniors
  • A minimum of two years’ experience in supervising staff and managing in a restaurant-like setting; or a minimum of five years’ experience working in the dietary department of an assisted living or another long-term care facilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)