Service Manager for a Car Dealership
2 weeks ago
Duties include:
- Responsible for overseeing the Service department (vehicle repair processes), ensuring it is profitable and running smoothly.
- Work with the Service Advisor to ensure proactive resolution of all customer complaints and make follow-up calls, when needed.
- Understand customers concerns/issues and find an appropriate resolution.
- Assist sales people when they need technical information about vehicles.
- Coach team members on ways to drive service sales and customer service tactics.
- Monitor the department performance using appropriate reports.
Qualifications:
- Previous Automotive Service Manager Experience
- Valid Driver's License - with an acceptable driving record
- Experience with all international and American brand cars
- Customer focused
A positive attitude Our customers are the most important aspect of our business and providing high-quality customer service is our number one priority.
Address: 863 North Main st, West Bridgewater MA
Text our HR Manager Irine to schedule a meeting, tel. 774-205-1552
Pay: $31.00 - $43.00 per hour
Expected hours: 40 - 45 per week
**Benefits**:
- Employee discount
- Flexible schedule
- Paid time off
Shedule:
- Monday to Friday
- Rotating weekends
Shift:
- 8 hour shift
Work location: in person, West Bridgewater, Brockton.
Ability to Relocate:
- West Bridgewater, MA 02379: Relocate before starting work (required)
Pay: $31.00 - $43.00 per day
Work Location: In person
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