Slac Tour Guide

**SLAC Job Postings**:
**Position Overview**:
The Office of Communications seeks to communicate the vitality and breadth of science at the laboratory. Working closely with SLAC staff, the Office drives SLAC's internal and external communication efforts and promotes the laboratory's mission through effective and imaginative communications to a wide range of audiences including the general public, press and media, educators, congressional representatives, funding agencies and members of the local community.

We are seeking a highly motivated Tour Guide to join our Public Tour Program. As a SLAC Tour Guide, you will support the laboratory's tour program and lead an interesting interactive tour program that advances SLAC’s outreach activities to diverse audiences.

**Your specific responsibilities include**:

- Deliver an introductory overview of SLAC’s mission, history, science and accomplishments using visual aids such as animations and multimedia, PowerPoint presentations and other exhibits.
- Provide a physical tour of SLAC’s publicly accessible visitor areas explaining the scientific developments and activities as they relate to that area.
- Provide quality customer service with tour check-in, audience engagement.
- Ensure tours do not negatively impact ongoing work at SLAC—use good judgment if encountering unexpected circumstances.
- Manage the tour paperwork and follow administrative processes such as badging, key access etc., when necessary.
- Support SLAC Tours Program Manager in day-to-day tasks and route operations, as required.
- May be required to operate a vehicle on site.

**Note**: This is a non-benefits eligible casual-nonexempt position (work less than 50% full-time equivalent), not to exceed 980 hours in a calendar year. Work on-call (maximum of eight hours per week)

**To be successful in this position you will bring**:

- Bachelor’s degree in science physics, applied physics, chemistry, biology, computer science or related fields or equivalent work experience (advanced degree preferred). Experience or involvement in science outreach, science teaching or other public facing activities or active engagement in scientific research a plus.
- Strong interest in and enthusiasm for SLAC, its history, technology and scientific work and achievements.
- Ability to engage and discuss with students and the general public.
- In-depth knowledge of at least one area of SLAC's science and/or technology.
- Ability to explain basic physics principles as they relate to SLAC's technology, machinery and activities to non-technical audiences.
- Ability to deliver an organized, clear and informative lecture or presentation to both technical and non-technical audiences.
- Ability to vary the content and delivery of information to successfully communicate to different age groups and levels of expertise.
- Good judgment and a sense of humor.
- Responsible for scheduling and commitments.
- Ability to handle questions and interruptions and respond with tact and pleasantly.

**SLAC employee competencies**:

- Effective Decisions: Uses job knowledge and solid judgment to make quality decisions in a timely manner.
- Self-Development: Pursues a variety of venues and opportunities to continue learning and developing.
- Dependability: Can be counted on to deliver results with a sense of personal responsibility for expected outcomes.
- Initiative: Pursues work and interactions proactively with optimism, positive energy, and motivation to move things forward.
- Adaptability: Flexes as needed when change occurs, maintains an open outlook while adjusting and accommodating changes.
- Communication: Ensures effective information flow to various audiences and creates and delivers clear, appropriate written, spoken, presented messages.
- Relationships: Builds relationships to foster trust, collaboration, and a positive climate to achieve common goals.

**Physical requirements and working conditions**:

- Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

**Work Standards**:

- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for environment, safety and security; communicates related concerns; uses and promotes safe behaviors based on training and lessons learned. Meets the applicable roles and responsibilities as described in the ESH Manual, Chapter 1—General Policy and Responsibilities:Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,- Classification Title: Casual - Nonexempt
- Job code: 8945
- Employment duration: Temporary