Front Desk Administrator

**We have the opportunity to add a Front Desk Administrator to our Hinsdale team. Schedule: Mon-Fri 9-5:30. The hourly rate will be $18-19/hour.**

**Summary**:
Operates multiline telephone system to answer incoming calls and directs callers, greets customers and visitors and directs to appropriate personnel and supports office staff by performing the following duties.

**Duties**:

- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
- Answers questions about organization and provides callers with address, directions, and other information as necessary
- Update and maintain MLS
- Create listing entry for all properties listed for sale, send communication to sellers, and link to syndicated sites
- Work on specific projects assigned weekly, monthly and quarterly.
- Create recruiting packets, listing/buyer packets, and update form drawers
- Create and maintain schedules
- Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directing agents to appropriate department when needed.
- Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
- Performs other clerical duties as needed, maintaining files, photocopying, scanning and collating
- Conducts credit, criminal and eviction check on prospective tenants
- Order office and kitchen supplies
- Performs daily cleaning duties throughout office, including kitchen and bathrooms. Restocking supplies throughout office and taking weekly inventory
- Other duties and projects as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Competency**:
To perform the job successfully, an individual should demonstrate the following competencies:
**Customer Service** - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
**Interpersona**l - Maintains confidentiality; Listens to others without interrupting.
**Oral Communication** - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

**Written Communication** - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
**Organizational Support** - Follows policies and procedures; Completes administrative tasks correctly and on time.
**Attendance/Punctuality** - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
**Dependability** - Follows instructions, responds to management direction; Takes responsibility for own actions;
Completes tasks on time or notifies appropriate person with an alternate plan.
**Initiative** - Volunteers readily; Asks for and offers help when needed.
**Planning/Organizing** - Prioritizes and plans work activities; Uses time efficiently.
**Safety and Security** - Uses equipment and materials properly.

**Computer Skills**:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Database software.

**Education/Experience**:
High school diploma or general education degree (GED); or 1 year related experience and/or training; or equivalent combination of education and experience.

Pay: $18.00 - $19.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance

Schedule:

- Monday to Friday

Application Question(s):

- Do you have prior Receptionist/Administrative Experience?

Work Location: In person