Depot Manager

Mini Melts is a fast growing beaded ice cream company, expanding operations across the country. We are looking for a Depot Manager for our Merrillville, IN distribution depot.

J**ob Duties**:

- **Warehouse/Inventory Management**
- Develops a deep understanding of the products, equipment and all aspects of Mini Melts policies and procedures.
- Perform weekly and monthly inventories of all products and supplies and re-order as needed, maintaining established pars
- Ensure all products and equipment are neatly organized, consolidated and marked within the warehouse
- Receive, inspect, and verify all incoming shipments according to the established procedures.
- Maintain and order merchandising equipment, ensuring all drivers have a suitable par level in their vehicles and the depot has a sufficient par system in place for future orders.
- POS, Stickers, signage, advertising materials, cleaning supplies
- Ensure depot has a steady amount of GNG ready for Install, replacement vending machines for priority accounts, Vending Parts (Nayax Equipment), and any other equipment deemed necessary for daily operations.
- Coordinate, schedule and deliver equipment in a timely manner
- Manage the end-of-day check in progress, capturing and communicating key service, safety and daily operational issues.
- General warehouse and office stocking, cleaning, and organization
- **Vehicle Maintenance/Fleet Management**
- Monitor and Inspect Storage Trailer to ensure temperature is within or below temperature range and product is in good condition.
- Inspect vehicles weekly to ensure par levels are maintained, cleaned, scraped of ice and partial cases are consolidated
- Inspect vehicle specs to ensure all vehicles have the correct freezers, tools and supplies. Example: Iphone/Ipad, chargers, Vending Keys, PO’s, Gas Card, Nayax Card, Ez Pass Etc
- Maintain an up to date electronic log of all vehicle information
- Inspect daily vehicle plug in policies
- **Employee Management and Development**
- Adequately staff the depot to meet the business demands.
- Ensure the depot is up to date with all current policies and procedures.
- Work with the corporate routing team to route, plan, and execute daily delivery routes
- Work with management to provide all depot employees with the proper tools and information to do their job properly.
- Interact with drivers daily ensuring day to day operations and customer service expectations are being met.
- Minimize product loss by enforcing product handling procedures and best practices
- Plan, distribute, monitor and follow-up on daily route assignments to ensure customers are serviced per company standards and agreements. Ensuring all drivers are adding the proper notes and documentation procedures daily.
- Develop, teach, and manage all employees to follow all guidelines along with all policies and procedures according to the Mini Melts standard
- Ensure all employees have the proper Mini Melts Apparel and look professional when interacting with customers.
- Approve employee time cards weekly through insperity
- **On the Road Responsibilities**
- Complete deliveries, account check-ins, and machine service stops as needed using Route4Me Software
- Communicate daily with the Corporate office about customer frequencies, service schedules, route coverage, customer concerns, etc.
- Keep down time of vending machines to a minimum. All malfunctioning machines should be serviced within 24 hours of an issue being identified.
- Communicate and follow-up on sales opportunities, customer issues and complaints, repairs, freezer swaps and safety issues reported by route drivers.
- Customer visits/check ins and sales calls on an as needed basis.

**Requirements**:

- Valid Drivers' License and clean Motor Vehicle Report
- Criminal Background Check
- Ability to lift up to 50 lbs
- Weekend availability as needed
- Availability to work at least 50 hours per week

**Benefits**
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance