Depot Manager

Mini Melts is a fast growing beaded ice cream company, expanding operations across the country. We are looking for a Depot Manager for our Merrillville, IN distribution depot.

Job Duties:

• Warehouse/Inventory Management
  • Develops a deep understanding of the products, equipment and all aspects of Mini Melts policies and procedures.
  • Perform weekly and monthly inventories of all products and supplies and re-order as needed, maintaining established pars
  • Ensure all products and equipment are neatly organized, consolidated and marked within the warehouse
  • Receive, inspect, and verify all incoming shipments according to the established procedures.
  • Maintain and order merchandising equipment, ensuring all drivers have a suitable par level in their vehicles and the depot has a sufficient par system in place for future orders.
    • POS, Stickers, signage, advertising materials, cleaning supplies
  • Ensure depot has a steady amount of GNG ready for Install, replacement vending machines for priority accounts, Vending Parts (Nayax Equipment), and any other equipment deemed necessary for daily operations.
  • Coordinate, schedule and deliver equipment in a timely manner
  • Manage the end-of-day check in progress, capturing and communicating key service, safety and daily operational issues.
  • General warehouse and office stocking, cleaning, and organization

• Vehicle Maintenance/Fleet Management
  • Monitor and Inspect Storage Trailer to ensure temperature is within or below temperature range and product is in good condition.
  • Inspect vehicles weekly to ensure par levels are maintained, cleaned, scraped of ice and partial cases are consolidated
  • Inspect vehicle specs to ensure all vehicles have the correct freezers, tools and supplies. Example: Iphone/Ipad, chargers, Vending Keys, PO’s, Gas Card, Nayax Card, Ez Pass Etc
  • Maintain an up to date electronic log of all vehicle information
  • Inspect daily vehicle plug in policies

• Employee Management and Development
  • Adequately staff the depot to meet the business demands.
  • Ensure the depot is up to date with all current policies and procedures.
  • Work with the corporate routing team to route, plan, and execute daily delivery routes
  • Work with management to provide all depot employees with the proper tools and information to do their job properly.
  • Interact with drivers daily ensuring day to day operations and customer service expectations are being met.
  • Minimize product loss by enforcing product handling procedures and best practices
  • Plan, distribute, monitor and follow-up on daily route assignments to ensure customers are serviced per company standards and agreements. Ensuring all drivers are adding the proper notes and documentation procedures daily.
  • Develop, teach, and manage all employees to follow all guidelines along with all policies and procedures according to the Mini Melts standard
  • Ensure all employees have the proper Mini Melts Apparel and look professional when interacting with customers.
  • Approve employee time cards weekly through insperity

• On the Road Responsibilities
  • Complete deliveries, account check-ins, and machine service stops as needed using Route4Me Software
  • Communicate daily with the Corporate office about customer frequencies, service schedules, route coverage, customer concerns, etc.
  • Keep down time of vending machines to a minimum. All malfunctioning machines should be serviced within 24 hours of an issue being identified.
  • Communicate and follow-up on sales opportunities, customer issues and complaints, repairs, freezer swaps and safety issues reported by route drivers.
  • Customer visits/check ins and sales calls on an as needed basis.

Requirements

• Valid Drivers' License and clean Motor Vehicle Report
• Criminal Background Check
• Ability to lift up to 50 lbs
• Weekend availability as needed
• Availability to work at least 50 hours per week

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance