Non-clinical Medical Administration Educator-health

3 weeks ago

Humble, United States Memorial Hermann Health System Full time

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

**Job Summary**

This position is part of the Health Education and Learning High School (HEAL) High School program and joint partnership between Memorial Hermann and Aldine ISD. The HEAL high school is a healthcare focused, career-technical education (CTE) high school comprised of targeted learning pathways such as nursing, rehabilitation (PT/OT), pharmacy, imaging, and non-clinical administration. The Memorial Hermann positions associated with this program will work directly with the high school students, Aldine ISD administrators, and Memorial Hermann staff/leaders to build upon the traditional high school and CTE learning with work-based learning, guest school-based lecturers, and simulation experiences to prepare students for promising healthcare careers.

Position is responsible for providing formal education programs for Memorial Hermann's HEAL partnership.

**MINIMUM QUALIFICATIONS**

**Education**: Bachelor's degree in Health related field or related area required

**Licenses/Certifications**: None

**Experience / Knowledge / Skills**:

- Three (3) years' experience in training/organizational development preferred.
- Three (3) years' experience in consumer experience, patient access, administration, or other relevant areas.
- Three (3) years' experience of Medical Instructor experience required
- Three (3) years' experience in medical billing/coding, patient access representatives preferred.

**PRINCIPAL ACCOUNTABILITIES**
- Creates and Provides instruction according to defined course outline, utilizing principles of education appropriate to needs and age of the target population. Identifies follow-up needs of participants and facilitates meeting those needs.
- Identifies training opportunities and conducts in depth needs assessment/analysis.
- Plans, develops, implements, coordinates, and evaluates education programs, interacting with staff and high school students to ensure needs are met.
- Serves as resource person in area(s) of expertise.
- Evaluates performance of course participants according to identified criteria.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Collaborates with other disciplines to develop and coordinate facility level Pharmacy education plans.
- Assesses plans, develops, coordinates, implements, and evaluates educational needs that are appropriate to the target population including high risk low frequency activities.
- Develops, coordinates, and implements educational courses for internal/external customers that promote the facility as a center of excellence.
- Works independently to develop curriculum for identified learning needs. Coordinates learning plans at the facility level.
- Promotes team approach to healthcare delivery. Partners with other departments in training initiatives. Facilitates effective patient education at the service level. Evaluates effectiveness of patient education.
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
- Other duties as assigned.

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