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Service Advisor

4 months ago

Burlington, United States Burlington Subaru Full time

**Summary**:
**Benefits**:

- Medical (Single coverage paid 100% by the company)
- HRA (Our company pays over half of your medical deductible up front)
- Dental (Single coverage paid 100% by the company)
- Vision
- Paid Time Off (3 weeks starting)
- Paid Training
- Employee Discounts

**Responsibilities**:

- Greets customer and obtains customer and vehicle information and mileage
- Determines general nature of repairs needed and writes a clear description of customer needs on the repair order
- Points out other noticed repairs or maintenance for which the customer has a need
- Provides customer with estimated repair costs and anticipated time of completion
- Sends repair order to be dispatched and maintains contact with technicians throughout the workday
- Calculates estimates on technician found repairs and notifies customer of these needs
- Notifies customer when repairs are completed
- At pick-up, reviews work performed and multi-point inspection results
- Answer phones, collect customer info and make appointments
- Other duties as assigned

**Personal Characteristics**:

- Outgoing and friendly personality
- Comfortable interacting and dealing with the public; Must have a professional appearance
- Comfortable handling multiple tasks and fulfilling several obligations at once

**Education and Experience**:

- Prior automotive experience preferred
- Ability to read and comprehend instructions and information
- Able to operate computer based systems
- Valid driver’s license and acceptable driving record

Pay: $25.00 - $40.00 per hour

Work Location: In person