Customer Service Representative

3 weeks ago


Bloomington, United States Ambassador Animal Hospital Full time

We are seeking a Receptionist/Customer Service Representative to join our team. The receptionist is the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms, receives and relays client correspondence, updates client financial records. The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.

**Position Requirements**:
High school diploma or equivalent.

Customer Service background desirable.

Physical Effort: Work requires lifting and carrying records and equipment weighing up to 40 lbs; requires sitting and standing for extended periods of time.

Working conditions: May be exposed to unpleasant odors, noises and animal feces.

Previous experience in animal care or other related fields, desired but not required.

Ability to interact with animals in a calm, non-threatening manner.

**Job Types**: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Bloomington, IL 61701 (required)

Work Location: In person



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