Bilingual Collections Specialist
4 weeks ago
**Job Purpose**:
Our team is looking for an experienced business-to-business Collections Specialist. In this role, you will be responsible to resolve customer billing problems and improve customer relationships.
**Key Job Responsibilities**:
- Reviewing open accounts for collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolves customer-billing problems and negotiates collection of accounts receivable delinquency
- Collect customer payments in accordance with payment terms
- Identify issues contributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts in accordance with company policies and guidelines
- Provide timely follow-up on payment arrangements.
- Process payments from customers as needed
- Provide excellent customer service to internal and external customers
- Provide excellent customer service
**Requirements**:
- Strong communication, problem-solving, and analytical skills required
- Ability to work independently and adapt to a fast-changing environment.
- Proficiency in Microsoft Office including Excel, Word, and Access.
**Benefits**:
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to) medical, dental, vision, life insurance, 401k, paid time off and opportunities for advancement.
- XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment._
Pay: $18.22 - $21.94 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
- Work from home
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Hybrid work
- Office
Work Location: Hybrid remote in Houston, Tx
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