Admissions Advisor

4 weeks ago

Costa Mesa, United States Pacific College Full time

**Job Summary**:
The primary responsibility of this position is to recruit, conduct phone work, set appointments, interview prospective students, enroll, and retain students for the school through direct lead call backs and on site interviews/tours. It is imperative to be able to motivate and guide the students toward the future goal of a career within a nursing program. The admissions Advisor will work under the direction of the Regional Director of Enrollment Management.

**Essential Job Duties**

**Responsibilities**:

- Maintain compliance with all State, Accreditation, and Department of Education Standards.
- Assist in the development and implementation of an effective marketing plan.
- Meet or exceed all enrollment goals that have been set by the Director.
- Conduct interviews and campus tours of school campus.
- Address any issues or concerns raised by students or parents of students regarding cost, financing, class starts, curriculum, tutoring, campus safety, testing procedures or cancellation policy.
- Assist prospective students through the admissions process from the initial call, to the signing of the enrollment agreement, and their first week of classes.
- Establish and maintain communications with local area public and private schools and outside agencies to develop a lead source of potential students.
- Provide information to prospective students concerning the program of study, policies of the school, and general expectations for satisfactory performance.
- Maintain contact with current students and graduates to promote student referrals and to develop potential leads.
- Conduct follow-up calls to ensure students start and graduate.
- Effectively and accurately communicate school policies, processes, and procedures relating to the various student support services including part-time and graduate employment, financial aid, housing, etc.
- Maintain records of calls made, calls received, and issues/concerns addressed.
- Maintain student database with all lead inquiry updates and student progress
- Participate in career days, college events, marketing events, and educational seminars to provide the public with information regarding the school’s programs
- Assist with the preparation of complete admissions records and student files.
- Arrange interviews with prospective students.
- Assist with all or any administrative duties as set forth by the Director.
- Submit all reports in a complete, accurate and timely manner.
- Participate in all school-scheduled seminars, graduation ceremonies, and outside functions
- Assist with special projects and company functions.
- Work all marketing leads through outbound phone work.

**Staff**:

- Effectively communicate job responsibilities, performance expectations, school standards, and company policies.
- Foster teamwork within the organization.
- Partner with Campus Directors to conduct monthly and yearly performance evaluations and goal setting for enrollment advisor development.
- Ensure adequate coverage, acting as coverage when needed.

**Regulatory**:

- Ensure campus compliance of regulatory standards, enrollment policies, and procedures.
- Oversee the adherence and implementation of regulatory policies and procedures as they pertain to enrollment.

**Required Knowledge and Skills**
- Minimum of two years student or client services experience.
- The ability to communicate effectively is essential; both oral and written skills are imperative.
- Good proficiency technical skills required (i.e. word, excel, power point, web browser, documents/files, etc.).
- Good organizational skills
- Ability to write and deliver presentations.
- Must be willing to accommodate flexible hours.
- Willing to represent the school honestly and ethically
- Perform all duties in the mutual best interest of the school and its students.

**Education**
- Bachelor Degree

**Professional Conduct**

Demonstrates behaviors that promote, enhance and encourage collaborative relationships with collegiate members (co-workers, students, administration, ancillary departments)

Demonstrates respect for the rights and needs of a diverse student population and demonstrate respect for staff, colleagues and the teaching profession

Consistently projects a positive, professional image through appearance and behavior

Responds promptly to students’/customers’ requests and/or anticipated needs

Report to work wearing appropriate college ID badge with photo and name clearly displayed

Reports to work on time and as scheduled, adheres to scheduled time frames (theory and clinical)

**Working Conditions**

Work is normally performed in a typical interior/office work environment

May require long periods of standing

No or very limited physical effort is required

No or very limited exposure to physical risk

Ability to travel > 25 miles

Must alternate hours of work with the other Admission’s Advisors

Daily hours will either be 9am-6pm or 11am-8pm to include Saturday’s 9am-2pm

Hours must

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