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Customer Service Representative-same Day Pay

2 months ago

Houston, United States Indeed Flex Full time

**Note**: This job is for Indeed Flex, but will take place at a client's worksite.

**Job Title**: Customer Service Representative

**Hourly Rate**: $17.50/hr

**Shift Times**:Monday-Friday, varying shifts between 7:00 a.m. - 7:00 p.m.

**Location**: Houston, TX

Indeed Flex is hiring **Customer Service Representatives** **for one of their dynamic clients in **Houston, TX**.

**Benefits**:

- Get paid the same or the next day
- Comprehensive health, dental, and vision benefits
- Long and short-term disability coverage

**Job Requirements**:

- 2 years of call center experience is required
- High school diploma or GED preferred
- Excellent communication skills, both oral and written
- Proficiency in Microsoft Office Suite is a must
- Able to work independently and manage one's time
- Able to accurately document and record customer/client information
- Eager to learn and grow within the company

**Duties & Responsibilities**:

- Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
- Refer unresolved customer grievances to designated departments for further investigation
- Maintain a supportive and professional demeanor in all interactions
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

**Why You'll Love Working for Indeed Flex**:

- **Work when it works for you. **Pick shift times that fit your lifestyle and schedule.
- **Choose when you get paid**. Get paid weekly or by the day with Same Day Pay
- **New skills and career development. **Get upskilled in new trades. We offer a variety of free training and development opportunities.

**Before your interview, please have the Indeed Flex app downloaded and your user profile completed. If you do not have your app downloaded and profile completed, your interview will be rescheduled.**

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**Equal Opportunities and Accommodations Statement**

**Fair Chance Hiring**

We value diverse experiences, including those who have had prior contact with the criminal legal system. Indeed Flex is committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment.