![HomeTeam Pest Defense](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
Overview:
**At **HomeTeam**, we put people first**.** **We make sure at **HomeTeam **you have the tools, support, and training to deliver a delightful experience to every customer.** Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be **HomeTeam’s** next all-star player.
**Responsibilities**:
**As a **HomeTeam** Customer Service Representative, you can expect to**:
- Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from **HomeTeam** Pest Defense.
- The Customer Service Representative regularly communicates with internal and external customers of **HomeTeam** Pest Defense.
- Provide information to prospects and initiate new service
- Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
- Resolving customer problems with invoices and billing questions
- Conduct telephone conversations with customers about issues surrounding their service in a professional manner
- Enter service-related notes in system software
- Provide general marketing information to prospects and customers as requested
- Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
- Maintain customer files on computer and in filing system
- Validate technician paperwork for completeness and accuracy
- Have a basic knowledge of technician’s job and processes of company's treatment processes
- Properly follow HomeTeam Pest Defense telephone etiquette procedures
- Escalate appropriate inquiries or problems to managers
**There’s plenty of perks too**
- Competitive pay **$$**:
- $15 to $16/Hourly
- Off Weekends
- Comprehensive benefits package including medical, dental, vision
- Company paid life & AD&D insurance
- 401(k) plan with company match up to **6%**:
- Employee stock purchase plan
- Paid Time off and holidays
- Employee discounts
- Tuition reimbursement
- Dependent scholarship awards
- An opportunity to advance within the company
- Recognition for a job well done
- A friendly work environment
- Employee referral bonuses
- The opportunity for professional growth and respect that comes from working for an industry leader
**Why **HomeTeam**?**
- **HomeTeam** is the** #1 **pest management company to homebuilders
- Currently performs more the 2,000,000 services a year
- The company has exclusive technology with its unique **Taexx®** built-in pest control system during a home’s construction
- Pest Management Industry is growing and is a recession resistant line of business
- ** HomeTeam** is financially stable and growing as a subsidiary of **Rollins, Inc.**, (NYSE: ROL), headquartered in Atlanta, GA.
Qualifications:
**Minimum Requirements**:
- Must have **_1 year of previous customer service experience_**:
- Entry level customer service skill and technique
- Basic / entry level understanding of computers
- Entry level skill on use of company telephone features and how to use them
- Must be 18 years or older with a high school diploma or GED
- Must successfully pass background and drug screening
**Physical Demands / Working Environment**:
- HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer_
- #HTPD111HSE_
-
Customer Service Representative
2 weeks ago
Ocala, Florida, United States Circle K Stores, Inc. Full timeJoin Our Team as a Customer Service RepresentativeWe are looking for individuals with a strong desire to be challenged and excel in the field of customer service. As a Customer Service Representative, you will play a key role in ensuring customer satisfaction and building strong relationships with our clients.Flexible Shifts and DaysOpportunity to work in a...
-
Customer Service Representative
1 week ago
Ocala, United States DS Contracting Full timeOverview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services. This is a great opportunity for someone who enjoys...
-
Customer Service
2 days ago
Ocala, United States IIIEight Management Inc Full timeJob DescriptionJob DescriptionThe entry-level Customer Service and Sales Representative will be responsible for communicating with prospective customers on behalf of our exclusive clientele and closing sales. The entry-level Customer Service and Sales Representative will provide product/service information, fulfill order requests, resolve any emerging...
-
Customer Service
2 weeks ago
Ocala, United States IIIEight Management Inc Full timeJob DescriptionJob DescriptionThe entry-level Customer Service and Sales Representative will be responsible for communicating with prospective customers on behalf of our exclusive clientele and closing sales. The entry-level Customer Service and Sales Representative will provide product/service information, fulfill order requests, resolve any emerging...
-
Storage Customer Service Representative
3 weeks ago
Ocala, United States U-Haul Full timeLocation: 5555 S Pine Ave, Ocala, Florida 34480 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's...
-
Storage Customer Service Representative
1 month ago
Ocala, United States U-Haul Full timeLocation: 5555 S Pine Ave, Ocala, Florida 34480 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul...
-
Veterinary Customer Service Representative
4 weeks ago
Ocala, United States Maricamp Animal Hospital Full time**Benefits**: - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Employee discounts - Free uniforms - Opportunity for advancement - Paid time off - Training & development - Vision insurance - Wellness resources *** The Customer Service Representative is the initial touchpoint for clients and their role is instrumental in shaping...
-
Veterinary Customer Service Representative
4 weeks ago
Ocala, United States Maricamp Animal Hospital Full timeBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resourcesPOSITION SUMMARYThe Customer Service Representative is the initial touchpoint for clients and their role is instrumental in shaping the clients perception of...
-
Veterinary Customer Service Representative
4 weeks ago
Ocala, United States Maricamp Animal Hospital Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resourcesPOSITION SUMMARYThe Customer Service Representative is the initial touchpoint for clients and their role is instrumental in...
-
Onsite Customer Service Representative
1 month ago
Ocala, United States Ansafone Full time** Onsite Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** ONSIT01161 Showing 1 location **Job Details** **Description** **providing our clients world class customer service**. **We offer competitive pay and a comprehensive benefit package including:** * PTO * Medical, Vision and Dental * Company matching 401K...
-
Ocala, United States Fleet Jobs Full time5337 SW 1st Ln, Ocala, FL 34474 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers...
-
Customer Service Representative
4 days ago
Ocala, United States Country Meats, LLC Full timeJob DescriptionJob DescriptionCountry Meats is a growing snack food company in Ocala. We manufacture a ready-to-eat sausage that is sold to fundraising groups all across the USA. We pride ourselves on our stellar customer service team. We want our customers to have a personal, positive, and professional experience!Customer Service duties and responsibilities...
-
Customer Service Representative
3 weeks ago
Ocala, United States ABCO Transportation Full timeJob DescriptionResponsibilities and essential job functions include, but are not limited to the following: Serve as the first line of communication for customers, managing customer needs including resolving service issues or referring customers to the proper departments as necessary to ensure their issues are resolved Communicate and receive detailed...
-
Customer Service Representative
1 week ago
Ocala, United States Florida Express Environmental, LLC Full timeJob DescriptionJob DescriptionBenefits:100% Employee Paid Premium Health PlanCompany sponsored IRABonus based on performanceCompany partiesCompetitive salaryDental insuranceEmployee discountsFree food & snacksOpportunity for advancementVision insuranceWellness resources Florida Express Environmental (FEE) is a local family-owned environmental services...
-
Representative Customer Service
2 weeks ago
Ocala, Florida, United States REV Group Inc Full timeAdditional Locations:Requisition ID: 21796EONE manufactures custom and commercial fire trucks including pumpers and tankers, aerial ladders and platforms, rescues of all sizes, quick attack units, industrial trucks, and ARFF (aircraft rescue firefighting vehicles).Established in 1974, E-ONE has grown to become an industry leader in just a few decades, and...
-
Customer Sales Representative
1 month ago
Ocala, United States Lift Power Inc Full timeJob DescriptionJob DescriptionMaximize customer satisfaction by creating and maintaining exceptional sales service to existing Lift Power customers in all areas of the material handling industry. The Customer Service Sales Rep is aligned with the Sales Representative to service and sell aftermarket related products and solutions to the customer.Primary...
-
Customer Service Rep
4 weeks ago
Ocala, United States Patterson Companies, Inc. Full timeAre you a Customer Service Representative with experience in the Animal Health Market? Do you live in the Ocala, FL area? If so, come work for us! Responsibilities include: Assist our internal and external customers and sales representatives with order entry with professionalism, skill, and expediency Provide impeccable...
-
Customer Service Rep
2 weeks ago
Ocala, United States Animal Health International Full timeAre you a Customer Service Representative with experience in the Animal Health Market? Do you live in the Ocala, FL area? If so, come work for us! Responsibilities include: Assist our internal and external customers and sales representatives with order entry with professionalism, skill, and expediency Provide impeccable customer service and sales...
-
Customer Service Representative
3 weeks ago
Ocala, United States National Seating & Mobility Full timeWhat is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients lives. We are dedicated to providing the best care for our clients unique needs. Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is...
-
Customer Service Representative
3 weeks ago
Ocala, United States National Seating & Mobility Full timeWhat is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients' lives. We are dedicated to providing the best care for our clients' unique needs. Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM)...