Lockbox-incoming Mail Administrator

3 weeks ago


Phoenix, United States dpc&s, inc. Full time

_**DPC&S**_ Direct Path is a Donor Development Company that specializes in acquiring, communicating with, and retaining donors that will support the mission of each of our clients. We are a family-owned company with a proven 35-year track record that specializes in providing full-service donor development and marketing services to non-profit organizations.
- **Job Outline**:_

Oversee and review Incoming Mail in preparation for daily finals. Monitor and execute all phases of verifying and the process for producing daily finals.**Responsibilities**:_
- Implement company procedures and objectives
- Understand caging processes, and assist as necessary
- Ensure all mail is verified and Finals are produced in a timely fashion
- Utilize and interact with tools provided for tracking tickets and open work
- Ensure all Finals are provided to Data Entry Administrator
- Release batches for deposits and reconcile reports
- Resolve any out of balance deposits, batches, or transactions
- Transmit electronic deposits
- Management of the lockbox, safes, and their contents
- Report on daily mail volumes
- Proactively recommend and specify changes to process and systems to improve the team’s performance and efficiency
- Perform quality control on mail pieces and daily reports forwarding to clients
- Communicate with clients, as necessary
- Make sure workstations are kept tidy at all times
- Ensure Daily Client Status report is updated regularly and any open issues followed-up on a daily basis
- Understand how office equipment works and troubleshoot as necessary
- Assist Processing Manager as needed, including back-up
- Act as a mentor and leader for all Clerk levels
- **Job requirements**:_
- **1-3 years of Lockbox services/Mail processing experience**:

- **1-3 years of Document Scanning experience**:

- **1-3 years of 10-key and Accounting experience preferred**:

- **Must be detail-oriented**:

- Must be proficient in accounting and balancing

Pay: $39,595.82 - $47,685.29 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application Question(s):

- This is an in-office position located at 2395 W. Utopia Rd. Phoenix, AZ 85027. Will this location work for your commute?
- Do you have any Lockbox/Remittance processing experience?
- Do you have any Mail or Document Scanning experience?
- What is your desired hourly rate?

Work Location: In person


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